2022 55" Frame (USA) on 1520. Have used Spotify (free account) fine since I've had the TV to play playlists. Recently, it acts like it is... View Post
QLED and The Frame TVs
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Can I control xfinity x1 cable box with RF using Samsung One remote? I just upgraded to the x1 box and as noted by many others, the IR control is... View Post 
Samsung_Moderator
Hi there, Thanks so much for asking about this! It is possible to set up your Samsung remote as a un... View Post |
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Hi My usage mode option is greyed out for my QN90B Qled tv. Is there any idea how to activate this? Thank you View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung Community. I regret to advise when an opt... View Post |
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Just had a bizarre experience with our QN85BD 75" TV that I thought I'd share in case it helps someone. We have four sources we use with... View Post
Samsung_Moderator
Hello! Thank you for this information, it should be most helpful to the community! View Post |
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When using my headphones or ear buds pro 2 , the sound crackles and pops when these are connected to my QN95 75" View Post
Samsung_Moderator
I understand. It sounds like the TV may need service at this point, as we've exhausted all the troub... View Post |
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Our about 3 month old Samsung the Frame 65" has been having problems with the solar remotes bluetooth, when we pair the remote it switches to... View Post
Samsung_Moderator
Hi there! If resetting the TV and remote did not help, and all the software is up to date, you may n... View Post |
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New QN95C standby light is not illuminating when tv turned off with remote. Any help appreciated. View Post
Samsung_Moderator
Hi there, That's interesting. It's possible the TV is being put into Art Mode instead of being turne... View Post |
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can I use 2 remotes on one QLED TV. It is a pain to pass one remote back and forth. View Post
Samsung_Moderator
Hi there, Thanks for asking! Any Samsung remote should be able to pair with your Samsung TV. The onl... View Post |
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Can anyone explain what is happening with my screen? This started happening months after purchasing this tv but now it’s getting bigger. I can’t... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely see the concern there. Have y... View Post |
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I have a couple of black clouds on screen. Have QN75Q70RAFXZA, just over 3 years old. Clouds are mainly visible during sports with moving... View Post 
Samsung_Moderator
I can definitely understand your feelings here, and I'm sorry for any confusion. It is likely the te... View Post |
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I use Bluetooth devices for sound playback. During the day it's a BT speakers set and in the evening BT headphones. Usually everything works... View Post
Samsung_Moderator
As this did not help the next step would be service, depending on your warranty you will have a coup... View Post |
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I bought Qn65q9 a while back and my IR sensor stop working correctly. It only works when I point the remote control directly to the certain spot. I... View Post
Samsung_Moderator
My apologies I just realized the link did not work this is the link:https://samsungparts.com/. You c... View Post |
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I have a Samsung QE50Q60TAUXXU TV that has 4 slim black lines running horizontally, originally there were only 2. I have contacted... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My Frame TV has never once displayed art mode. Never. It simply goes black and eventually the tv just turns on. I have tried accessing from the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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Hi, I have a new QLED Q80C tv. Sometimes I get Studder or hesitation on the picture. It happens in HD and Stanard. It's not all the time. I... View Post
Samsung_Moderator
Thank you I would recommend turning off the picture clarity. And by sources, I mean externally conne... View Post |
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hi, not sure if anyone has experienced the same problem, although I have seen a few posts earlier that seem to be similar and there doesn’t seem to... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend attempting to purchase it directly through the ... View Post |
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