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I have a QLED 900d TV. Set is just a few months old. I am having an intermittent problem with the audio. At times, when I turn on the set, there... View Post 
Samsung_Moderator
Yes, I would try fully disconnecting the receiver to see if that helps. Even though the receiver use... View Post |
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Frame TV stopped connecting to Telus Optik on HDMI 1. Still connects to IPTV on HDMI 2. LG soundbar connects to optic. Can still access apps and... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Was watching Sunday Night Football and all of a sudden the TV screen started turning black (from the top left of the screen -- as if someone had... View Post
Samsung_Moderator
Hello @Members_mmF21Xp! Thank you for reaching out! This is something that will require service. As ... View Post |
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Anyone have this issue with the frame tv? 65 inch 2023 model, just happend out of nowhere View Post 
Samsung_Moderator
Hello @Neek_pro! Thank you for reaching out! If this is something that's occurin on all sources then... View Post |
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We have a frame tv and we are unable to get the art mode to activate. We have tried all the recommendations regarding - turning off and on the art... View Post
Samsung_Moderator
Hello @Deenamack! Thank you for reaching out! I would recommend making sure that the TV is updated f... View Post |
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Hello, I have a Samsung Q60AA that was working perfectly but all of a sudden it started getting this black cloud creeping into the screen. Then... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If this occuring on all sources then this is something that will ... View Post |
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Hi, I have a one-day-old QN1XD that was delivered and setup today. Several apps crash now and then, and the TV restarts. There have been... View Post 
userybwgEXIaR5
A Samsung-certified tech is scheduled to come out today to look at it. The unit continues to crash r... View Post |
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Hi I have anew 75" frame tv and noticed a kind of white vignetting on dark scenes mostly can anyone help me it is like a white arch... View Post 
Samsung_Moderator
Hi there, You mentioned being in the UK, however support for US products is the focus of this forum.... View Post |
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Does anyone know when the 2025 model year TVs are available to buy View Post |
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Have 2023 Samsung 50-inch QLED tv. Have SmartThings app. Resized my photos 3840x2160). how do I remove matting on an uploaded pic? I see no... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there is not a way to do this. View Post |
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Hello, From today my QE55Q80CAT doesnt showing any of tv channels. Until yesterday all was good. Changed the antenna signal cable and nothing... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Has anyone experienced a similar issue? At seemingly random, my brand new QN85D will stop displaying anything. Fully black screen. All sounds... View Post
Samsung_Moderator
Is the TV plugged into a surge protector or the wall outlet directly? I know it seems crazy but when... View Post |
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Hi! My QLED TV got stolen yesterday and I’m trying to use SmartThings to locate it but i can’t find anything, is it possible to track my tv... View Post 
useryCA5A0jZKp
It is not possible to track down a stolen TV. While it might appear on the SmartThings network if it... View Post |
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How do I remove Samsung TV Plus? Is the worst I every encounter on a TV, I never want to see it again. View Post
useryCA5A0jZKp
You cannot uninstall TV Plus as it is a built-in application, but there are ways to prevent it from ... View Post |
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I saw a similar issue posted by another user. my screen will slowly darken in top right corner then turn off completely. this first occurred in... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I have a frame 2024 55". Previously had sky Q which when you turned off the Sky Q box, left the TV with the message "check device... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely understand the frustration here. I... View Post |
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I have a brand new NEO QLED QN80D TV. I have some LED lights plugged into the USB port in the back of the TV. When I turn off the TV the lights... View Post 
JustWorkForOnce
That is intended. The USB is for Samsung accessories such as the z wave dongle. Or for steaming stic... View Post |
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How do I get my Samsung TV to automatically connect HDMI? View Post 
SamsungTam
Hello! @uuare Thank you for posting about this! I'll be more than delighted to assist you with this.... View Post |
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Has anyone else experienced this? View Post 
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely see the concern here. I'm providin... View Post |
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Samsung Neo QLED 4K Smart TV (2023)Model: QN85QN90CAFSoftware Version: T-PTMCAKUC-0080-2011.0, E0371410, BT - S On Saturday, Dec 7th, 2024 at... View Post
Samsung_Moderator
Hello! To get set up for service you will have the following options below. - If your unit was recen... View Post |
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Just purchased the Q80D 50 in. This is my first smart TV. I'm wondering how to change the picture mode. When I click on it it gives me eye... View Post 
useryjmN9TNYBg
I at least figured out how to get the picture mode to change. Once I turned off intelligent mode, I ... View Post |
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Hello, just delivered today and I can't get any sound from the tv speakers. Reset the TV a few times, pulled power a few times. ... View Post
Samsung_Moderator
Hello @scorpdragon! Thank you for reaching out! I see how this can be concerning with your TV not ha... View Post |
