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New frame tv and soundbar purchases 12/8/23. At first the connection between the 2 devices would not hold and the sound would switch source to tv.... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your audio dropping out li... View Post |
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I have been through all the possible troubleshooting options, update TV, HDMI test, Reset TV to Factory Defaults, Change HDMI cables, check... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with the sound cutting out! As ... View Post |
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I have a new TV QN90B and a new Audio receiver (Yamaha). The Digital Output from the TV is not recognized by the receiver. It's not the optical... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That does seem strange how the TV does not recognize it. I would ... View Post |
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This subject model TV bought 2 years before , the panel became faulty and replaced 2 times and now the fourth time also became faulty. Replaced the... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hello, I am a happy owner of a Samsung TV Q9FN from 2018, but I have one issue that I hope can be resolved. I need to use a USB Audio out feature... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this would be useful. Unfortunately, the specs of the T... View Post |
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Hello everyone, This TV I bought less than 3yrs ago went in sort of a dead state. I have tried resetting several times but no luck. It is... View Post
Samsung_Moderator
Hey, Welcome to the community. With my 3 kids, being able to watch tv is vital. Let's get you situat... View Post |
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So this is weird. TV is connected to WiFi but also has an antenna. When I change source to Air/Broadcast and run Auto Program, I get about 70... View Post
Samsung_Moderator
You're very welcome! We do not have manuals available for applications. However, You can visit Samsu... View Post |
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Hi everyone, I couple of weeks ago I bought a Samsung Frame TV QN32LS03CBFXZX at Costco. Today when I was trying to install it I noticed a... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. You have a couple options here. First, you can check... View Post |
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Hello I am having trouble updating my firmware on my Samsung QN900 I have currently have version 2141 on my Tv the new version is 2201 when I tried... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to update y... View Post |
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I have two Samsung TVs, a Curved QLED and a Curved 4k and both are having an issue where the volume sticks either up to 100 or down to 0. Please... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the volu... View Post |
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TV QE55QN85A I log in to Samsung account on my tv. It is show log in and instantly show log out.Voice assistant is not working, because account... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hi community, We got a new TV 75" Qled Smart TV, since last night very strangely, the options on the TV screen are keep scrolling either up... View Post 
Manikandan M
Just an update on this issue, I tried isolating the Solar remote away from the TV for a few hours an... View Post |
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the 8k produces a smell when on for 10min or more. it doesn’t dissipate until it is off. tv is: Samsung QN85QN900AFXZA 85" NEO QLED 8K... View Post
Samsung_Moderator
Hello there and welcome to our Samsung Community! We're so sorry to hear about this situation with y... View Post |
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No video but the backlight does come on. No Samsung splash screen, just a blank black screen. This last for about 5 seconds and then it powers off.... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the TV b... View Post |
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Hi, I often watch movies stored on my laptop (mpg4's) via an HDMI cable onto my samsung Frame. The problem is there is usually a lag between... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your videos lagging like t... View Post |
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Hi everyone, I recently acquired the QE55QN95B, and it's an awesome TV. However, I encountered an issue with the OCB buzzing that... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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This only happens on some shows where there are areas (still or moving) that are bright white. They almost appear overexposed and turn a shade of... View Post
Samsung_Moderator
Hey Liquidj! Welcome back to the community! I will try my best to help you reap the full benefit of ... View Post |
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Hi All, Anyone know of a fix or solution to this dark spot? It's very noticeable when the screen is light colors in that specific spot. TV... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be cause for concern with your TV having this ... View Post |
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Samsung The Frame tv 55” can no longer connect to the One Connect Box. The tv screen has power and turns on but only displays the “FRAME” logo and... View Post 
Samsung_Moderator
Hi there, Thanks for posting about this. I can certainly understand the need to get your TV back in ... View Post |
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I am from Germany, bought the GQ65LS03BAU and while rarely using, I just realized a dead pixel in the middle of the screen - see pictures. Is... View Post
Samsung_Moderator
Hey, userAVBwHnyZsX! Welcome back to the community! I will try my best to help you reap the full ben... View Post |
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After turning on the TV, the TV goes black. White patch come and go. Model number - QA55Q60CA What is the reason for this? Thanks... View Post 
SamsungJustin
Hi there, Based on the photograph it looks like your unit will require service. Please reach out to ... View Post |
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When I am on the art mode section of the SmartThings app, it says I cannot add art unless I “change Wi-fi network”… however I’ve reconnected both... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to add art.... View Post |
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