QLED and The Frame
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I recently purchased a 2022 The Frame and just got it setup this weekend. The TV looks great, but I'm having issues configuring it the way I... View Post 
userOaWuka0OwR
Device is The Frame 50. What I would like to do is display art most of the time, but it's not ne... View Post |
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Hello, I just bought the 2022 55 model and the TV does not turn on automatically. In the ART mode I have two options, "Sleep after" and... View Post 
usercDe4fqh1tG
It turns out the Thailand version of the Frame 2022 does not come with motion sensors. I wonder i... View Post |
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Hello everyone, I am hoping someone can help me. I have a problem I can't seem to figure out. Two days ago, I purchased my new,... View Post 
user3xZDOENzLb
Thank you, saw that. The question was for a 58” Samsung. Texted support and they didn’t know the ... View Post |
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Both the 75" screen and oneconnecct box stopped working No standby lights The 75" screen I swapped out the internal powerr supply and... View Post 
Samsung_Moderator
Hello! I understand how your TV not working can cause some concern. Since this is occurring and y... View Post |
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It's so frustrating to see and hear this is a common issue among the QLED tv's and there has not been a fix or Samsung provide better... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by tryin... View Post |
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My TV will no longer come on with the remote. I have unplugged and let the tv set for hours NOTHING, I have taken the remote and sit it near a... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by tryin... View Post |
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Hi, I don't know how I did that. On one Frame, under Picture Mode, I could choose between EyeComfort or Optimized. However, on another Frame, I... View Post
Samsung_Moderator
Thank you for that information! You should be able to turn it out by going to settings > all sett... View Post |
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I've just upgraded to a QE55QN700B from a UE55KS9000 and whereas my S9000 would power up my PS4 when it was selected as the source and I... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. W... View Post |
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My wife was not paying attention what she was doing when she picked up the Samsung remote and some how permanently muted the amp. The Samsung... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. Try unhooking the amp and seeing if the ... View Post |
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Model QN50Q60TAF This has worked beautifully to now about 1 1/2 yrs. Now when you power on its like it comes partially on and then after several... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your TV powering on slowly. Since this is oc... View Post |
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I can't get the tv to power on using the remote or the power button on the tv. It doesn't look like any power is coming to the one connect... View Post
Samsung_Moderator
I can definitely understand how frustrating that is and am delighted to assist you! Check out the... View Post |
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I’ve had this tv about a year and it’s worked just fine all that time, But now every time I turn it on I have to set it up like a new tv being... View Post
Samsung_Moderator
Hello! That does sound strange how your TV is resetting. Some things that you can try is to make ... View Post |
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My 55" 2020 Frame TV is accepting no inputs whatsoever, i have tried numerous remotes (both standard and smart), an IR extender and using... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your remote not working properly. I... View Post |
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I wish there was a way to add a USB for extended memory for apps and stuff for your tv. I think there was that sort of feature for the older TVs. ... View Post
Samsung_Moderator
Hello! You can try the following below to see if that will work if it doesn't then this feature i... View Post |
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QN75Q90TAFXZA Volume keeps dropping out for about 2 seconds randomly. Tried doing research on this to no avail. It doesn't matter which... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your audio cutting out. You can try the step... View Post |
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Bought and paid a few thousand pounds for this 8K TV in late May, but found 5 broken lines after few weeks! the retailer John lewis won't... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. W... View Post |
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Translator Tv wont connect to wifi, when I tried... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your TV not accepting your password. ... View Post |
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I have 3 frame TVs in the same room. My remotes will not allow me to operate the TVs independent. Is there a way to separate the remotes so they... View Post 
userlU6GzpQHMf
Try re-pairing each remote to its respective frame TV again by holding down the Return and Play/P... View Post |
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How do i turn the tv off. because i feel it is in stand by or quick start or something and i want it off when not usin it..?? thanks View Post
Samsung_Moderator
Hey, I believe I have just the thing you need. If you’re wondering how to turn off a Samsung smar... View Post |
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I just bought a 65” frame tv, I powered it on an it’s showing a screen that is asking me to select to setup with an app, or with the remote. I’m... View Post
Samsung_Moderator
Hello! I understand how having a new TV not working properly can be frustrating. I would recommen... View Post |
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Just got the '22 QN90B tv. And I noticed that when watching videos on my PS5 that the dark areas of the screen are really pixelated. I thought... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be as a PS5 owner myself. I recommend giving... View Post |
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In the manual, it shows the wire tv-side mount not fully seated in the wall bracket hook, and indicates "this is wrong." Then a picture of... View Post 
user2Q2KXNB2a8
This is a great idea! I tried to test snap the brackets before assembly, but no amount of forc... View Post |
