QLED and The Frame TVs
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I have the Samsung Q60BA 75 inch TV, I like the TV but oddly there are built in apps that the TV will not let me uninstall. The software version is... View Post 
Samsung_Moderator
Hello! I completely understand your frustrations with the built-in apps. I recommend reaching out to... View Post |
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I have a SAMSUNG QLED 55inch tv. Today I found a very hot and black spot on the bottom left corner of the tv. It was very hot that I can’t put my... View Post 
Samsung_Moderator
If you would, please reach out to one of the moderators here in a private message with the following... View Post |
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I have 4 65" QN95Bs used as horizontal monitors, with the oneconnect vertical behind them. They have a strange tendency to go black screen when... View Post 
LeoWyatt89
Sounds like a service-related matter with it continuing after having those parts replaced, usually t... View Post |
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If I go to the YouTube app and attempt to play the 8K content, I won't even get a 4320p (8K) option, only 2160p (even though the video clip is... View Post
LeoWyatt89
If you feel that it's not a membership or network issue, you would need to report this to Youtube Di... View Post |
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I received my 65" Frame TV on June 7, 2023. On June 12, 2024 the One Connect box stopped working and two days later I initiated a support... View Post
Samsung_Moderator
Hello, There, have you checked out the following site: HTTP://www.samsung.com/us/support/service/loc... View Post |
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TV: Q60C Cable Box: Xfinity XG1v4-A Model; AX014ANM The first day I got the TV and connected the cable box to it, the TV... View Post
Samsung_Moderator
Hi @Mocha0704! Along with the prior information shared by the community, I would suggest two other t... View Post |
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I have a 65" QLED tv that has been working great with my Denon AVR for 4 years. Last week the tv would not recognize the receiver. I changed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the information from @Robin621k does not help then this will r... View Post |
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Hi! I have been scouring the Internet and Q60 settings for a solution to this. I am trying to disable the "go home" function of the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not a feature that can be disabled. View Post |
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Samsung QLED TV (QE50Q60AUXXH). After switching on, screen is clear but reactst slowly, then after ~30-60 sec screen starts to fade from... View Post 
Samsung_Moderator
Hello, @Solracca I agree with @Diaboyos on service being needed in this particular case. Due to the ... View Post |
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I want to connect headphones to my TV. My headset uses the 3.5 mm TRS 3-pole jack. Will the USB A connection support the headphones with the USB... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This should work from the information that I could find online fr... View Post |
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Hello, I purchased a my Neo QLED 8K tv a little over a year ago. Today it randomly turned off and won’t turn back on. The red standby light is... View Post
Samsung_Moderator
Hey, first welcome to the community. My tv is the most important thing in my house. Without it my ki... View Post |
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I just recently replaced my Q60C (broke during a move) with a brand new Q60D, and I'm having some weird HDR issues with HDMI connected devices.... View Post
Samsung_Moderator
Hi there, Since this is occurring with multiple devices, and with different HDMI cables, we would re... View Post |
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Good day. I have a QN75 Samsung tv and I was wondering if I could use one of the USB ports for a game console and, if so, how do I access it? I... View Post 
SammyNerd83
Sorry no, you need to have an HDMI port to connect it to a game console. On TVs at least in my exper... View Post |
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It seems the audio (voice) does not match the video (mouth). Will the adjustment in the sound tab fix or will something else be required? View Post
Samsung_Moderator
The cable box would be the cause of the audio issues especially if this is not happening on any othe... View Post |
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Hello I have a QN55LS03DDFXZA. Can I attach a USB Stick or HDD to record live tv, like DVR? And if so which menu do I go to to record and which... View Post |
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my 8-month-old Samsung Plus qled TV stopped working on the 17th of May . The screen just went black while I was watching it, it has sound but no... View Post |
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My remote is not working and red light stays on continuously. View Post 
Who_bhaskartripathi
I am not sure why but I also have the same problem, did they push any software which caused this iss... View Post |
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My 2020 QN75Q900TSFXZA AD04 build motherboard went out less than three years after purchase. The part through Samsung is $561 and not available... View Post 
userBgJkLZFcxm
Hello. What did Samsung do for you? My story is almost identical as yours. I'm out a ton of money on... View Post |
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I bought my 75" TV in 2021, and I'm trying to pair bluetooth headphones. I was unable to pair a set of JBL 510 BT headphones. I'm... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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My Samsung QLED TV is prompting me with this message, "Please go into service mode and setup below options. - Type, Local Set, Front Color... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the information from the user @tomsframe does not help then th... View Post |
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Looking for the feature that allows you to highlight a paragraph and it will read it to you View Post
Samsung_Moderator
Hello! Thank you for reaching out! I could not find a feature such as this on our TV's. There are vo... View Post |
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I just bought the Q80C 55" TV. I updated the software. In picture setup I can move the slider bars for contrast, color, and sharpness but there... View Post
Samsung_Moderator
Hey welcome to the Community! I'm always on the hunt for a better picture on my tv so let's get this... View Post |
