File Storage Issues

[kaitlyn587]

My files show that I have Trash from my Gallery but when I click on it to try and empty the trash, there is nothing there. There is nothing showing up when I go to the trash in the actual Gallery app and they are not in my Secure Folder either. Does anyone know why it's showing this and how I can find and delete it?

[space_pro · Accepted solution]

Make sure your Samsung My Files app is updated first. If you want to make sure photos are deleted, go to Gallery settings and turn Trash on and off. Then go back to Analyse storage and see if Trash is empty.

[kaitlyn587]

That worked! Thanks!

[space_pro]

No problem. Happy to help!