Here’s the fix for getting the dryer feet to lock on the pedestal: notice the “points” and the flat area on the sides of the feet. Loosen the... View Post
Washers and Dryers
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I bought the stackable washer and dryer from Samsung because I used to think that Samsung was a great company. after my experience trying to... View Post 
Samsung_Moderator
Hi there! We're so sorry to hear you've had such a difficult time finding the right part to be ab... View Post |
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I have a drier model# wa52m7750av/a4 serial #<HIDDEN> The left side hinge has broken ant the lid is separating when opening and closing. ... View Post
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. The model number you provided is actually f... View Post |
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My Samsung front load washer was put in test mode and code AC4 appeared. Anybody know how to fix it? View Post 
NEEMAN_ZACCAI
https://all-errors.com/samsung-washer-error-codes/ It seems like this article after going over ... View Post |
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Washer WA40J3000AW/AA not draining after rinse. Checked hoses and pump, no blockage. Stopped working Wednesday evening, I drained the water and... View Post 
SamsungLarry
Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01203022/ If th... View Post |
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So my dryer was purchased as a used dryer but it’s not had any problems before this year. A few months ago it stopped heating so we replaced the... View Post
Samsung_Moderator
Hi there! I can definitely understand how frustrating it would be to have your dryer shutting off... View Post |
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I have model DVE45T3200W. I have found that using the timed cycles results in the dryer stopping after 4 minutes. This happens about 1/2 the time... View Post
userP9iVbYiLWE
The repair man performed diagnostics on my dryer today. No error codes were displayed. He told ... View Post |
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I have a top loading washer that is 4 months old. It is not performing a rinse cycle. It does the washing part fine, spins, then puts about... View Post
userP9iVbYiLWE
Additional update: Samsung approved a refund for my purchase price. Now I'm waiting for the ema... View Post |
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Purchased a washer/dryer package early May, both failed immediately. Annoying tapping noise from dryer and the washing machine drum moves violently... View Post
Samsung_Moderator
Hello, I can definitely understand your frustration with this situation. If you would like, you c... View Post |
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My order was delivered with missing items and I cannot use washer and dryer at all. None of this was communicated to me and my orders shows... View Post
Samsung_Moderator
Hi there, Thank you so much for reaching out about this. I can definitely understand your concern... View Post |
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hello everyone,my dryer will not get hot i have changed trhe heating element,control board and the motor assembly but still no luck runs great but... View Post
Samsung_Moderator
Hi there! I can certainly understand the concern with your dryer not heating up. It sounds like y... View Post |
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I have a Samsung WF219ANW/XAA 01 washer. There is a leak that appears to be coming from the filter area. I have cleaned out the filter and... View Post 
user3Yl8fHCqPX
I have a Samsung WF219ANW/XAA 01 washer. There was a leak that was coming from the filter area. I... View Post |
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My family will never purchase a dryer or any other product from Samsung again. They are the cheapest for a reason = Low Quality, Garbage... View Post
Samsung_Moderator
Yes, we absolutely do have washer and dryer sets for purchase and I would encourage you to revie... View Post |
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Hi....... I had ordered new washer and dryer from samsung.com online on 13 April 2022 booking ID US <HIDDEN> which delivered on 26 May... View Post
Samsung_Moderator
Hello there! We appreciate you reaching out about this. I can definitely understand how frustrati... View Post |
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Hello i think my washer is missing the soap and bleach dispenser. please let me know how i go about getting a replacements Thanks in advance ... View Post
Samsung_Moderator
Thanks so much for asking about this! If you purchased the washer within the last 3 months, you c... View Post |
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I purchased a brand new Samsung washer and dryer from lowes in February and one or both are destroying my fabrics. Threads are being pulled from my... View Post 
Samsung_Moderator
Hi there! We're very sorry to hear you've had this experience, and would like to speak with you d... View Post |
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My flex upper washer lid latch is sticking out and I cannot use until fixed. Please advise on how to fix this latch. Video and or pics would be... View Post 
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. Based on the information provided, we would... View Post |
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Brand new purchase of a washer & dryer. Washer started up nicely. The dryer sounds like an airplane! As I write this message I've been on... View Post
Samsung_Moderator
Hi there! We're sorry to hear you've had such a difficult experience with this so far, and I'd li... View Post |
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On this new dryer, there are various Options like EcoDry and AntiStatic. I know how to set them, but I would like my chosen setting to remain for... View Post 
userj84XDZMpxq
My new dryer says it learns what I do, and automatically changes its settings for me. But I ... View Post |
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Hello! Can you please tell me where i can find a replacement of a dispenser drawer for this model? Thanks View Post
Samsung_Moderator
Hi there! Thanks so much for asking! I recommend checking SamsungParts.com or calling 1-800-627-4... View Post |
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I am loving the fact that I can check how much time my things i have left on the washer and dryer without having to go back upstairs to check the... View Post
Samsung_Moderator
That's so great to hear! Samsung is always thrilled to know our customers are loving their new pr... View Post |
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I've changed the heating element and the relays or whatever they are and the element has went out again. What do you think the problem is? View Post |
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My dryer ( less than 3 years old) suddenly started drying from cooling mode, no matter what cycle it is started in. Turns off after less than 3... View Post
Samsung_Moderator
Hi there! I can definitely understand the frustration with your dryer not heating and drying the ... View Post |
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I just purchased a brand new dryer from Brandsmart and it is not staying on for some reason. I turn it on and when I select hold to start it turns... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your dryer not staying on. I can provide ... View Post |
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Purchased a Samsung washer and dryer along with a refrigerator that we will not name at this point. We canceled the insurance for the extended... View Post
Samsung_Moderator
Hello! I understand how this can cause some frustration with having issues with your warranty. If... View Post |
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I have a 2018 Samsung washer/dryer. Washer model WF45K6200AZ/A2. As the wash cycle nears completion, it says maybe 12 minutes left. Come back in... View Post 
Samsung_Moderator
Hi there! I can definitely understand your frustration with your washer running continuously. You... View Post |
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Every time we run a load the vent blockage light comes on within 5 minutes of starting the load. I run a vent blockage test and it comes back no... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern about the vent blockage light being on. Since ... View Post |
