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Original topic:

How to remove 2 step verification?

(Topic created: 08-15-2024 08:04 AM)
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USforever
Constellation
Options
A Series & Other Mobile

how do I take off the 2 step verification?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello USforever, 

Thank you for posting. Welcome to the Samsung Community. We understand you would like to remove two-step verification. In your Samsung account two-step verification is to protect your account and important personal information. 
Please follow this link to update your phone number if needed: 
1. Go to settings
2. Go to Samsung account
3. Tap Security and privacy
4. Tap Two-step Verification
5. Log into Samsung account 
6. Tap Text message
7. Tap add, then enter new phone number 
8. Tap Send Code and then verify 


If you are still having trouble please reach out to our specialized team by calling 1-855-795-0509.

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2 Replies
meself
Honored Contributor
Options
A Series & Other Mobile
Should be in your account settings
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello USforever, 

Thank you for posting. Welcome to the Samsung Community. We understand you would like to remove two-step verification. In your Samsung account two-step verification is to protect your account and important personal information. 
Please follow this link to update your phone number if needed: 
1. Go to settings
2. Go to Samsung account
3. Tap Security and privacy
4. Tap Two-step Verification
5. Log into Samsung account 
6. Tap Text message
7. Tap add, then enter new phone number 
8. Tap Send Code and then verify 


If you are still having trouble please reach out to our specialized team by calling 1-855-795-0509.