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09-24-2021
02:45 PM
(Last edited
09-24-2021
03:10 PM
by
Samsung_Stephan
I was reading over the chat and noticed other people were having the same problem I have
. I just got my computer two day ago and I went to turn it on and it wouldn't come on. I tried with the other people tried , but it still don't work. Blue light on the side. Is there a fix for that yet?
Solved! Go to Solution.
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09-24-2021 03:15 PM (Last edited 09-25-2021 09:04 AM ) in
ComputersHello, I apologize for the issue with the device and would like to assist you with this concern further. I located some troubleshooting steps here Power as a resolution and would recommend giving them a try. If the troubleshooting provided does not help, you can provide the full model code of the device to look into it further.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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09-25-2021 09:09 AM in
ComputersHello, I apologize for the inconvenience, the troubleshooting link advises to:
*with additional information for each step*
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Disconnect all external devices.
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Plug your Chromebook into a power outlet.
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Check the power LED as the Chromebook powers on.
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Enter recovery mode.
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Restart the Chromebook.
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Request service.
I have provided the link again here Troubleshooting to review directly if needed.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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09-25-2021 04:53 AM in
Computers