Computer won't turn on

[user3FikkNqu0t]

I was reading over the chat and noticed other people were having the same problem I have
. I just got my computer two day ago and I went to turn it on and it wouldn't come on. I tried with the other people tried , but it still don't work. Blue light on the side. Is there a fix for that yet?

[MsBri1 · Accepted solution]

Hello, I apologize for the issue with the device and would like to assist you with this concern further. I located some troubleshooting steps here Power as a resolution and would recommend giving them a try. If the troubleshooting provided does not help, you can provide the full model code of the device to look into it further. 

[MsBri1]

Hello, I apologize for the inconvenience, the troubleshooting link advises to:

*with additional information for each step*

1. Disconnect all external devices.

2. Plug your Chromebook into a power outlet.

3. Check the power LED as the Chromebook powers on.

4. Enter recovery mode.

5. Restart the Chromebook.

6. Request service.

I have provided the link again here Troubleshooting to review directly if needed. 

[user3FikkNqu0t]

What are the troubleshooting steps?