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Notebook 7 Spin Random Keys not working

(Topic created on: 1/5/21 8:40 PM)
Kevinjbonn
Astronaut
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Computers

All of a sudden tonight I've noticed that certain random keys, all of them numbers, some on the 10 key and some on the keys above the letters are not working at all. They're still lit up but they don't work! There haven't been any recent drops or spills or anything. Tried updating the drivers to no avail. Any ideas?

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SamsungLarry
Samsung Moderator
Samsung Moderator
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Computers

Try checking for driver and Windows updates. Restart PC. If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Solution
SamsungLarry
Samsung Moderator
Samsung Moderator
Options
Computers

Try checking for driver and Windows updates. Restart PC. If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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