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05-02-2021 11:46 AM in
ComputersI've had a Samsung notebook model NP350XBE KD1BR since December 2019 and haven't used it very often.
Last night tried to access internet and it connects to WiFi but doesn't access the internet. On online chat with Samsung support I was told to use a cable for internet and download newest driver. But even through cable I can't access the internet, which seems the driver isn't the problem.
How should I proceed and what kind of a
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05-03-2021 06:08 AM in
ComputersI recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
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05-03-2021 06:08 AM in
ComputersAn Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!
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