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Samsung Galaxy Book 4 pro, BIOS update issue

(Topic created: a month ago)
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pritam
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Its been around 4 month that i bought Samsung Galaxy book 4 pro. in this time, there was a BIOS updated 2 month prior, and i was facing same problem.

i.e. when was about to Update BIOS, it just stopped stating, that the Battery should be more than 80% or laptop should be plugged in. and i contacted to samsung team, and they suggested me to factory reset the laptop, and i did it, then i was able to update.

and now there is one bios update, but when i was about to update, same same problem is occurring. 

what should i do now, buying a £1000+ laptop and to update the BIOS, i have to factory reset my laptop. what a experience.

 

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Samsung_Moderator
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Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
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Computers

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html