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The camera module can see IR light, but there is still no Windows Hello support. This is my first day with my new book 4, but this is a big... View Post 
AdeptMaven
The book 4 does support windows hello just not facial recognition. It instead has a fingerprint read... View Post |
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Is it possible to check the battery status of my Samsung mouse slim? It would be nice considering that I don't want to carry around AA... View Post |
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Hi members, I had a broken Galaxy Book 12" bought in 2018 and it went unbootable after I put it in my backpack after work without shutdown.... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Yes, you should be able to clone it, but if there is an issue wit... View Post |
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I just purchased a Galaxy Book 4 pro 360, with the trade-in deal from my old Galaxy book 3 series, the Galaxy book 3 360 which has windows 11 pro... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From what I am seeing you should be able to transfer licenses bet... View Post |
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I have been a user of Samsung products since I was a teenager, as I believe that their quality is worth highlighting. However, I purchased... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your mouse pad having issu... View Post |
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Does anybody know if you can upgrade the ram in the new galaxy book 4 ultra or is it soldered in like the previous one? View Post 
VerbumVeritum
According to XDA, the RAM is soldered in. I also found a Reddit post where an individual had the dev... View Post |
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Problem 1: the computer does not charge up to 100% [I used an original Samsung charger] but every time the computer fails to charge up to 100%... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your laptop having these i... View Post |
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When will samsung start pre orders for galaxy book 4 series? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, we can not speculate when pre-orders will be avail... View Post |
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I have the Samsung 850 xac, a note book with a gtx 1060 and i7-8750h, running windows 11. this issue also persisted on windows 10, but any other... View Post |
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I havent been able to find anything about it, and want to know if it is possible to use smart view on windows 11 with a USB cable? My computer is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! It would be a cool idea but unfortunately, this is not a feature ... View Post |
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Exploring Gaming Potential: Can a Samsung Laptop be Upgraded for Gaming? Moreover is it good in terms battery life View Post
Samsung_Moderator
Hello! Thank you for reaching out! As some users have posted laptops are not generally upgradable as... View Post |
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Hi, On Windows 11, the WIFI device disappeared entirely, and with it, any internet connectivity.There is no WIFI device showing up in... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your Wi-Fi not working. I ... View Post |
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I reset my Samsung bk pro 360 and it won’t restart. During the restart, a blue screen flashes on and it goes off to restart again. Please... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's strange that it's restarting like that. If the suggestion ... View Post |
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Someone please help! This laptop is just over 1 year old, about 13 or 14 months. (out of warranty). Suddenly, I go to power on the device today and... View Post 
kjmproducer
I already sent mine off, unfortunately I had given up hope that anything was going to work here. View Post |
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Happy New Year to you all :sparkler: :sparkler: Â The Granddaughter had the above laptop for Christmas, and wants to play Roblox on it,... View Post
Samsung_Moderator
I understand this may be some sort of compatibility issue. I would recommend completely uninstalling... View Post |
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My book2 pro 360 isn't turning on is completely dead. A day before i was working it was ok, and this day when i wanted to work with it it... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your laptop not having any... View Post |
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Just purchased this new qndm having trouble connecting to Samsung laptop (wibows) and my Samsung Galaxy S23 ultra. View Post
Samsung_Moderator
Hello! Thank you for reaching out! Are you trying to connect this using the smart connect feature wi... View Post |
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The camera is no longer working and I cannot find log or status for additional troubleshooting. I've followed the guides for checking and... View Post
Samsung_Moderator
Hello @GL369! Thank you for reaching out! That's strange that it stopped working after installing Ub... View Post |
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Hi My Galaxy3 360 laptop doesn't appear to be charging. I've not let the battery run out, I've used the charger supplied, tried other... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your laptop not charging. ... View Post |
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The screen will flicker when you peroform an action like type or move the mouse, and will also periodically flicker on its own. ITs very subtle and... View Post
Samsung_Moderator
Hello@Desruct! Thank you for reaching out! I see how this can be concerning with your laptop screen ... View Post |
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My S pen just stopped working by himself. I rebooted my Galaxy book PRO 360, and reinstalled pen drivers, but nothing helped to me. View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your spen not working. I w... View Post |
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Does anyone know how to regain Admin rights on Windows 10? I've tried everything on YouTube and nothing is working. Somehow they're... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the information from the community does not help then you will... View Post |
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