Computers

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Acceptable Receipt for Warranty Claim?

Posted by 10-19-2021 01:44 AM in Computers

<rant> I am having zero luck with uploading my receipt. I purchased my Chromebook from the Samsung website in February of this year and saved... View Post

Anonymous 10-19-2021 01:29 PM

@grandmoo I apologize that you have had such a frustrating experience, and I will be happy... View Post

Help with a chromebook

Posted by 10-17-2021 06:32 PM in Computers

Can't find a charger View Post

10-18-2021 10:11 AM

Hello there! If you're looking to purchase a charger specific to your chromebook, the best be wo... View Post

Can't change time zone & time on Galaxy Book Pro 360

Posted by 07-24-2021 02:13 AM in Computers

I got this beast of a laptop 2 days ago and everything else seems to work as advertised. But it came set to Pacific (PST) time and I live in the... View Post

Anonymous 10-11-2021 08:09 PM

You're welcome @userSt9rAsLxpY. It would be simpler if it was only a Samsung/Windows problem.... View Post

Galaxy Pro 360 Battery Replacement

Posted by 10-09-2021 03:30 PM in Computers

Is the battery on the Galaxy Pro 360 replaceable? View Post

10-10-2021 06:34 PM

The manual says it must be taken into a Samsung service center, at customer expense. Probably $2... View Post

Galaxy Book Flex2 Alpha, 13", 512GB Touch Pad Not Working

Posted by 08-23-2021 03:53 PM in Computers

The touch pad stopped working. It shows no mice or pointers in devices. getting windows code 10 host controller. This is a 2 week old device. ... View Post

10-09-2021 01:19 AM

Did u resolved the issue with your track pad on your PC? I just wanted an update on that. View Post

How do you insert a micro sd inside the galaxy book pro

Posted by 10-07-2021 04:48 PM in Computers

There's a native slot which doesn't require an adapter. I tried putting it in but I don't know if I put it in right. I don't want... View Post

Anonymous 10-07-2021 05:25 PM

Good afternoon. The SD card should be inserted according to the following diagram from the user g... View Post

SCX-3405 Printer Can not connect to download server/will not update scan software

Posted by 10-04-2021 01:53 PM in Computers

I am unable to connect to the download server. My internet connection is fine. Scan software not functioning. Please advise. View Post

10-07-2021 02:37 PM

Hello, HP Has taken over support for Samsung Printers. For assistance with your printer please re... View Post

Galaxy Book Flex SPen Intermittent Connectivity

Posted by 10-04-2021 09:23 PM in Computers

My Laptop's model number is: NP950QCG-K01US Hello, I am having issue with my Spen on my Galaxy Book Flex. When I am using my Spen, mainly for... View Post

Anonymous 10-07-2021 02:16 PM

I understand this is frustrating. Since you have performed the updates and reset, the laptop will... View Post

Computer won't turn on

Posted by 09-24-2021 02:45 PM in Computers

I was reading over the chat and noticed other people were having the same problem I have. I just got my computer two day ago and I went to turn it... View Post

09-25-2021 09:09 AM

Hello, I apologize for the inconvenience, the troubleshooting link advises to: *with additiona... View Post

Galaxy Book Pro 360 Charging Issues

Posted by 06-17-2021 10:49 AM in Computers

hi, im using the charger that came with the device and i keep getting this charging error.. it wont charge while im using it.. it took 2 days to... View Post

Anonymous 09-15-2021 02:51 PM

I will be happy to look in to your case. Please send the full model and serial numbers to this PM... View Post

Notebook Spin 7 Pen and touch support with 10 touch points

Posted by 09-07-2021 01:13 PM in Computers

Hi! I know I may be beating a dead horse (no mal intent towards horses alive or deceased), but I was looking at my laptop info and it shows that it... View Post

Anonymous 09-07-2021 02:04 PM

Good afternoon. The NP730QAA touch screen will support most capacitive stylus pens, available fro... View Post

Computer Is making Noise

Posted by 05-14-2021 01:20 PM in Computers

Can anyone help me in solving my problem? My Computer is making noise when I open 2 - 3 things like browser, photoshop or anything. Then, it starts... View Post

09-06-2021 04:26 AM

You to have to reboot your system and then check the problem https://100laptops.com/ for more ... View Post

No case or protection options for galaxy book flex 2 alpha?

Posted by 06-24-2021 07:41 PM in Computers

Ordered a couple from Amazon that were way too big. Why isn't Samsung making protection for their products? Also, does anyone have any... View Post

09-01-2021 11:43 AM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedb... View Post

Samsung 360 pro Laptop

Posted by 08-31-2021 05:24 PM in Computers

My Samsung laptop will not turn on. I do not leave it plugged in. Once it is fully charged I unplug it. I went to use it and it will not power on.... View Post

09-01-2021 05:19 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by tryin... View Post

Notebook NP900X5J Turns on but screen is black

Posted by 08-27-2021 07:07 PM in Computers

I have a Samsung Notebook NP900X5J that will charge, do the initial boot with the Samsung logo, and then the screen blacks out. The laptop's... View Post

08-31-2021 10:47 PM

Thank you, @SamsungCaleb! I went from the first link you had about the PC not turning on at a... View Post

Samsung Galaxy Pro 360 won't turn on

Posted by 08-03-2021 08:40 PM in Computers

Please help, I bought this laptop less than 2 months ago. I open my laptop and it has the blinking blue light and it will not turn on at all. I... View Post

Anonymous 08-31-2021 06:08 PM

PM Link View Post

Samsung xpress c1860fw

Posted by 08-29-2021 08:14 PM in Computers

Hi there I've got a frozen screen on my Samsung printer showing the Samsung logo and nothing after, Any help will be appreciated. Thanks, ... View Post

08-30-2021 06:45 AM

Hello. I apologize, as of January 1, 2016, Samsung no longer provides technical support for print... View Post

Galaxy book pro 360 overheating and noise

Posted by 08-25-2021 08:36 PM in Computers

I have this 13inch one for little over 2 months. I just noticed that my laptop gets really hot and a fan rarely kicks in. It is too hot to touch... View Post

08-26-2021 05:17 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by tryin... View Post

Galaxy Book Pro 360 15.6 Constantly Crashes, Freezes, and Restarts itself

Posted by 08-10-2021 05:51 PM in Computers

I've had this laptop less than three months and it is useless. Here is video of the laptop crashing twice within minutes of me opening it after... View Post

08-25-2021 09:24 PM

this kind of response gives me shivers. just ordered one for my daughter and its crazy a company ... View Post

Notebook 9 15" NP940X5N-x01US "all boot options are tried" and "critical process died"

Posted by 01-11-2021 07:57 PM in Computers

Hello, I'm looking for some suggestions or service help. I keep getting a "critical process died" BSOD on my new computer, it is... View Post

08-20-2021 07:18 AM

When I did the factory wipe it crashed before I installed any new software, I just moved data ove... View Post

CLP-365W status LED is blinking red, but no error code is available

Posted by 08-19-2021 07:35 AM in Computers

1) The status LED of my CLP-365W printer is blinking red, no printing is possible2) SyncThru web service only shows the following alert: C3-6110... View Post

08-19-2021 04:07 PM

Hello I was able to locate some information regarding further assistance with the printer here: H... View Post

Galaxy Book Pro 360 13.3 Inch - Hot Temperature

Posted by 08-14-2021 06:28 PM in Computers

Hello, I recently purchased a Samsung Galaxy Book Pro 360 the 13 inch model from Best Buy and everything looked really nice until I actually... View Post

08-16-2021 05:02 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by tryin... View Post

Black display Samsung Notebook 9 Pro

Posted by 06-04-2017 06:41 AM in Computers

Good day Samsung So my new 3 months notebook 9 Pro NP900X5N-X01US Display screen is black the laptop was in Hibernate/sleep mode, I opened the... View Post

Anonymous 07-30-2021 01:58 PM

Please send the serial number to this PM Link, and I will look in to this further. View Post

Galaxy Chromebook left USB-C port not working

Posted by 07-12-2021 09:22 PM in Computers

Recently my USB-C port on the left side of the Galaxy Chromebook has stopped working. I've tried multiple chargers and USB-C headphones and... View Post

07-14-2021 09:39 AM

At this point, if the port is still problematic after factory resets, service would be the next s... View Post

Redeeming Google One perk?

Posted by 07-10-2021 12:43 PM in Computers

So I was told that I would receive an email within 14 days of getting my Chromebook with instructions on redeeming my free year of Google One? I... View Post

07-13-2021 01:19 PM

Please keep us posted. View Post

Order issue with the Galaxy Book Pro

Posted by 05-24-2021 12:16 PM in Computers

I recently just purchased the Samsung galaxy book pro and when I bought it it never said it was on back order. Now they are saying they there is... View Post

07-07-2021 03:38 PM

Update.... Finally got the galaxy book pro. O love it. Fast, lightweight and the screen is clean ... View Post

USA Samsung Laptop not charging in India

Posted by 03-27-2020 12:43 AM in Computers

Hello, When I was in USA I had a Samsung laptop which had a lot of wear and tear. I moved to India last year and continued to use my Samsung... View Post

03-29-2020 06:57 AM

Thanks so much! View Post

Printing from Apple devices doesn't work

Posted by 06-22-2021 02:49 PM in Computers

Hi everyone! I have a printer model Xpress C480FW working by wireless connection. I have tested it printing from some different OS devices like... View Post

Anonymous 06-22-2021 03:31 PM

Hello. I apologize, as of November 1, 2017, Samsung no longer provides technical support for prin... View Post

Samsung book flex keyboard backlight wont say on

Posted by 10-25-2020 04:00 PM in Computers

I recently bought this laptop and I am trying to get the backlight on the keyboard to stay on. I have tried to turn on the "always-on"... View Post

06-20-2021 02:28 AM

hey guys i finally solved it. there is a light sensor next to the power blue light. the lapto... View Post

Notebook 9 Pro NP930MBE-K04US

Posted by 06-06-2021 01:50 PM in Computers

Right hinge broke. Unable to find replacement. Part number appears to be SZS191126A6. NEED HELP View Post

06-07-2021 04:32 AM

I recommend reaching out to samsungparts.com they can also be reached at 1-800-627-4368 View Post