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06-22-2022 05:50 AM (Last edited 09-08-2022 07:14 AM by SamsungJecca ) in
ComputersHello,
I have a problem with my laptop I purchased 4 months ago not charging when switched off or fast enough when plugged in at the wall. I have tried different sockets, houses, cables, plug adaptors and it has made no difference.
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06-22-2022 12:34 PM in
ComputersHello! I understand how your laptop not charging can be frustrating. I see that you have tried some troubleshooting steps, and since they did not help this will require service. Please send us a private message with your full model and serial number and the following details:
Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
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06-22-2022 08:26 AM in
Computers- Mark as New
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06-22-2022 12:34 PM in
ComputersHello! I understand how your laptop not charging can be frustrating. I see that you have tried some troubleshooting steps, and since they did not help this will require service. Please send us a private message with your full model and serial number and the following details:
Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address: