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Original topic:

Samsung Galaxy Pro 360 Not Charging

(Topic created: 06-22-2022 05:50 AM)
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userPNCOwGtSap
Constellation
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Computers

Hello, 

I have a problem with my laptop I purchased 4 months ago not charging when switched off or fast enough when plugged in at the wall. I have tried different sockets, houses, cables, plug adaptors and it has made no difference.

 

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! I understand how your laptop not charging can be frustrating. I see that you have tried some troubleshooting steps, and since they did not help this will require service. Please send us a private message with your full model and serial number and the following details: 

 

Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

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2 Replies
rasperblue990
Constellation
Options
Computers
Hi
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! I understand how your laptop not charging can be frustrating. I see that you have tried some troubleshooting steps, and since they did not help this will require service. Please send us a private message with your full model and serial number and the following details: 

 

Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: