I have a problem with my laptop I purchased 4 months ago not charging when switched off or fast enough when plugged in at the wall. I have tried different sockets, houses, cables, plug adaptors and it has made no difference.
Hello! I understand how your laptop not charging can be frustrating. I see that you have tried some troubleshooting steps, and since they did not help this will require service. Please send us a private message with your full model and serial number and the following details:
Place of purchase: Copy of Purchase Receipt: First and Last Name: Physical Street Address: City, State, and Zip Code: Home phone number: Alternate phone number: Email address:
