Computers

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How to force stop device care

Posted by 03-13-2023 09:40 PM in Computers

So I can't force stop device care does anyone know how to do it Opens in new window ... View Post

03-14-2023 04:18 AM

Go to settings search up device care click on device care (app) and click force stop View Post

trouble screen is blinking whent it is not charging

Posted by 03-12-2023 07:13 PM in Computers

samsung galaxy book 360 2 screen is blinking or shut off when it is not charging...please help ... View Post

03-13-2023 05:40 PM

Hello! Thank you for reaching out! This is a strange issue occurring. There are some steps that s... View Post

Battery does not hold charge

Posted by 03-13-2023 02:32 AM in Computers

Hello everyone, My 670Z5E laptop battery meter shows 100% but does not hold charge. I have done hard reset and update the bios and all system... View Post

03-13-2023 01:02 PM

Hello! Thank you for reaching out! I can see how this can be concerning with your laptop battery ... View Post

Email error Issue

Posted by 02-27-2023 12:11 PM in Computers

Whenever I check my email on my Samsung computer they looks like the image I've included. The body of the email is supposed to be details about... View Post

03-01-2023 01:00 PM

Hello! Thank you for reaching out! I can see how this can be concerning with this occurring. Depe... View Post

will windows 11 effect my first generation laptop?

Posted by 12-01-2022 12:01 AM in Computers

hi everyone how are you hope you are all doing well I have my old laptop Samsung of the first generation which has my whole data and important... View Post

02-22-2023 09:22 AM

Hello! Thank you for reaching out! I can see how wanting to upgrade your OS will be useful. I agr... View Post

Samsung Galaxy Book Flex Power Button when lid is down

Posted by 02-08-2023 01:24 AM in Computers

When my Samsung Galaxy Book Flex laptop lid is down the power button does nothing. I want the power button to turn on the laptop when the lid is... View Post

02-20-2023 10:20 AM

Yes. So I just keep the laptop lid open. I would rather have the laptop lid closed and the two mo... View Post

Samsung Book 2 360 - Slow charge

Posted by 02-15-2023 02:08 PM in Computers

Hi, I've got this Samsung Galaxy Book 2 360 and it works pretty well, with exception of the charge rate. No matter what charger I try (the... View Post

02-18-2023 10:40 AM

The charge rate is variable based on battery percentage and current power usage of the device. View Post

adding an extra ssd in the Samsung Galaxy book 2 (not the pro or 360

Posted by 11-24-2022 08:12 AM in Computers

Hi, I bought the Samsung Galaxy Book 2 (not the Pro or the 360). It's a very fine device and I'm happy with it, but one of the reasons... View Post

02-08-2023 11:26 AM

I don't know. I just did it. One of the screws of the bottom has that blue paint, so they kan see... View Post

Samsung Galaxy Book Flex connect to two monitors

Posted by 01-31-2023 09:18 AM in Computers

I have a Samsung 950QCG-K03 Galaxy Book Flex (Intel Core i7 1065G7, LCD 15.6 FHD Touch QLED, Memory 16 GB, SSD 512 GB) that I want to connect... View Post

02-07-2023 06:48 PM

Don't need a hub. Wish you told me that. I got lucky while I was spending hours researching USB-C... View Post

Samsung 360 screen times out in 30 seconds, how can i fix?

Posted by 02-05-2023 09:29 AM in Computers

My brand-new Samsung 360 pro laptop screen times out after 30 seconds even when i have the battery time outs set at 25 minutes or an hour, etc. How... View Post

02-06-2023 01:25 PM

Hello! Thank you for reaching out! I can see how this can be concerning with your screen locking.... View Post

Isp

Posted by 02-04-2023 03:18 AM in Computers

I need the isp and subnet also the gateway Opens in new window PDF Download ... View Post

02-04-2023 07:11 AM

@boss1011 No one here will know that info for you. The ISP is who you pay to provide internet... View Post

Laptop closes apps when minimized

Posted by 01-28-2023 01:15 PM in Computers

Every time I minimize an app on my galaxy book go, the app closes instead...what do I do? View Post

01-30-2023 11:20 AM

Hello! Thank you for reaching out! I can see how this may be confusing why this is happening. But... View Post

Wifi network disappeared, restarted and rebooted and unplugged but still not see

Posted by 01-15-2023 02:40 PM in Computers

Wifi network vanished, how do I get it back? Showing no equipment under app at this time. Restarted, rebooted, unplugged, and plugged back in and... View Post

01-17-2023 01:49 PM

Hello! Thank you for reaching out! Not having a wi-fi connection on your laptop can be frustratin... View Post

Gmail home screen Split in Two

Posted by 01-11-2023 02:06 PM in Computers

My Gmail home screen is split in two , on left side no Inbox, Sent Mail, Important ,etc, just the circle msg type, msg title, and date; on right... View Post

01-11-2023 02:35 PM

Hey there @ctdoo, I hope you are doing well. On the Gmail webpage, press the Settings icon ... View Post

Continued audio problems on Samsung laptop

Posted by 12-31-2022 10:10 PM in Computers

Over the past few days, the audio has suddenly stopped working on my Samsung laptop (Galaxy Book Flex2 alpha). No sound comes out of the headphone... View Post

01-11-2023 10:32 AM

Hello! Thank you for reaching out! Something that I would recommend if you have not done it yet w... View Post

Computer Not Working

Posted by 12-31-2022 01:36 AM in Computers

Hi, so I’ve recently bought a new laptop, one day I was using it and it was on low battery, so I did something really idiotic , charge on both... View Post

01-10-2023 10:36 AM

@KFCBucket Honestly, I don't think it's possible to truly charge from 2 ports at the same ... View Post

Galaxy book 2 pro 360 don't start

Posted by 01-09-2023 01:56 AM in Computers

HelloSince Saturday my laptop (galaxy book 2 pro 360) don't start anymore. This is what is happening: - laptop power led become blue and... View Post

01-09-2023 05:22 AM

You need to call the customer care line and talk to the technical support agents they will walk y... View Post

Samsung Notebook 9 SSD replacement questions

Posted by 01-06-2023 03:12 PM in Computers

Hi! Want to replace SSD on my Samsung Notebook 9 (NP900X3N-K04US) can I replace existing SSD with the Samsung 980 PRO PCle 4.0 NVMe™ M.2 SSD. ... View Post

01-07-2023 08:52 PM

@Kevad The ssd will fit, and should work, the only concern I would have is that the 980 Pr... View Post

Samsung SL-C410W Printer won't pick up paper?

Posted by 01-03-2023 05:06 AM in Computers

No idea where to go from here. Samsung Printer Diagnostics claims there's a "Paper Jam" in the paper tray, but the paper just isn't... View Post

01-03-2023 11:22 AM

Hello! Thank you for reaching out! I can see how this error will be an issue. Unfortunately, ... View Post

Website look

Posted by 12-13-2022 09:40 AM in Computers

Hey! I made a website and it is completely mobile friendly but when I open it in my Samsung S6 edge, the content and images gets misplaced. I... View Post

12-22-2022 08:41 PM

Hi, I'm also making a haircut website. That is completely mobile-friendly but when I opened it in... View Post

Samsung Galaxy Book Pro: After reinstalling Sound Driver, I have lost access to premium Dolby Access

Posted by 12-09-2022 07:21 PM in Computers

I had a problem with my sound driver and so went to device manager and uninstalled Realtek (R) Audio. I had to restart my laptop to uninstall the... View Post

12-14-2022 12:05 PM

Hello! Thank you for reaching out! I see how this can cause issues with it not working. But after... View Post

Samsung 4 Chromebook not charging or turning on

Posted by 12-12-2022 09:37 AM in Computers

I have been having this issue for a while now. The school I work at uses Samsung Chromebook 4, and recently, we have been getting to a point where... View Post

12-14-2022 08:12 AM

Hi there, I can definitely understand the concern with your Chromebook not charging or turning on... View Post

No cases for this product in tablet mode?

Posted by 12-02-2022 10:14 AM in Computers

I am having a hard time finding a case for this product. There's only a limited amount of options on the market and they're all just... View Post

12-06-2022 01:18 PM

Hello! Thank you for reaching out! I defiantly get wanting to have a case on your laptop unfortun... View Post

Galaxy Book2 Pro 360 Cellular Data

Posted by 12-02-2022 06:52 PM in Computers

Opens in new window PDF Download Word Download Excel... View Post

12-02-2022 07:42 PM

It does not offer mobile network connecting. View Post

How can I toggle between my Samsung Galaxy Book 360 and my Dual Screen PC with a switch?

Posted by 12-01-2022 11:25 AM in Computers

I just got the Samsung Galaxybook 360. Right now I use a PC with a Dual Screen Setup, both with HDMI My mouse and keyboard both have USB dongles.... View Post

12-01-2022 02:26 PM

Research KVM switches. They may be what you are looking for. View Post

Upgrading R700 Aura T9300 notebook

Posted by 11-15-2022 12:25 AM in Computers

Hi, I got the following issue: I want to upgrade my (very) old R700 T9300 notebook, currently Running Windows 10 64 with 4 GB RAM (original... View Post

11-17-2022 05:02 AM

Hi, thanks a lot! That's more than I expected and from the information I got from you I was ab... View Post

ATIV Book 9 Repairs

Posted by 11-10-2022 08:56 AM in Computers

I have an ATIV Book 9 which is in need of help. It was converted from Win 8.1 to Win 10. After a short period of use the display went crazy with... View Post

11-10-2022 11:23 AM

Hello! I understand how this can be frustrating with your laptop not functioning correctly. For t... View Post

face recognition feature not working

Posted by 11-09-2022 10:43 AM in Computers

Hello, my laptop model is Samsung Galaxy Book 360 pro. My laptops windows hello face recognition is not working its showing " we couldn't... View Post

11-09-2022 12:40 PM

Hello! I understand how wanting to use face recognition can be helpful logging into your laptop. ... View Post

Galaxy Book2 Pro 360 13.3 Windows 11 22H2 still not available

Posted by 10-29-2022 10:40 AM in Computers

Is it just me or there's still an issue with the upgrade? View Post

10-29-2022 12:29 PM

The Safeguard Hold is for the Hi login. There is currently no recovery method if someone forgot t... View Post

Education Program Discount

Posted by 08-29-2022 10:21 PM in Computers

Hello, I would like to purchase a Galaxy Book computer for a family member. Another family member is an educator. So I was wondering: would it... View Post

10-23-2022 06:21 PM

PowerUser's original reply (which for some reason disappeared) was that it's fine for the person ... View Post