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When I turn off my computer, the dock stays on. What setting should I change to resolve this issue? View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this would have to be a feature included with the ... View Post |
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Hello, I have the original Galaxy Book Pro 360, and I have a suspicion that my one USB-C port is bad. It doesn't work with a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will need service. As for internal hardwar... View Post |
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Can I SAFELY use any Samsung Travel Adapter EP-TA865 with my Galaxy Book3 360 (NP750QFG-KA1US)? I want to get an extra Samsung Travel Adapter... View Post |
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The internal trackpad of the snapdragon Book4 Edge is skipping across the screen - - same when I use Microsoft wireless mouse -Â I didn't have... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Have you tried a reset on the laptop? I would recommend this firs... View Post |
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Hello, It's easier/quicker to ask on here than to call support. Anyone have information on when this will be pushed? I mounted the .iso... View Post 
PrivacyandSecurity
I want to be the very last one installing the update. I gutted Windows, stripped out telemetry and t... View Post |
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My Galaxy Book4 Edge updated its Bios this morning and now my fingerprint reader isn't functioning properly. I was prompted to change my PIN... View Post |
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Dear Samsung Support, I am writing to express my extreme frustration with the repeated issues I’ve faced with my Samsung Galaxy Pro... View Post 
useroNcJoS7gKH
No I keep running into boot loops like this. Then I've to factory reset my laptop and I lose all dat... View Post |
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So I was wondering about all the Samsung devices and then I wondered if there was a Samsung computer?but if there is computer comment,because I... View Post |
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Hi everyone i need help My Samsung Odyssey NP850XBC laptop won't enter windows/when i start laptop it's freeze windows 10 logo and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Have you tried resetting the laptop to do this. Turn on your lapt... View Post |
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Hi! Recently my Galaxy book 3 - 360 wich I bought from Best Buy about a year ago, started making a popping sound on the bottom... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be a cause for concern. Since this is happenin... View Post |
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Hi! This is my first post. I was hoping to be able to get the small black disk that fits on the metal spindle of the DVD recorder. The plastic... View Post 
user_ams007
Unfortunately, I don't believe that part can be replaced. Currently, the DVD Writer is listed for sa... View Post |
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So I am using a Galaxy Book 4 360. I have an S23 Ultra. Even if I do not have it connected to my laptop, it will default to the phone's camera... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You need to change the app preferences on Windows. I recommend re... View Post |
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It shows drivers but it doesnt show the apps that i can install, like samsung notes for example, and i know i can install them on microsoft store... View Post
user_ams007
Please try uninstalling the Samsung Update app and then reboot your system and then reinstall the ap... View Post |
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Hi, I am having the exact same problem with Samsung Notebook 9 Pro. This device is only a few yet, yet the screen has... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend that if the information from @MrGhoul does not ... View Post |
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Hi, I can't seem to enable "hybrid sleep" mode for my galaxy book3 pro laptop running W11 build 24H2. Does anyone know if that... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can also try this LINK. If this does not help then the settin... View Post |
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Hi, Im looking to buy a Book 4 360 Pro but I would like to inow if there is a way to have spanish keyboard (includes ñ). I couldnt find it in the... View Post
Samsung_Moderator
I understand now, I'm sorry, but unfortunately, there is no US option to purchase one with a physica... View Post |
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I want to buy a new laptop I've used samsung phones all my life but I also have an Xbox and often travel places i cannot bring a TV or monitor ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! @GaryB82 is correct the HDMI port is output only. If you want to ... View Post |
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Hello, I would like Galaxy Book to be added to the battery percentage widget like the other Samsung devices, it would be easier to do so there... View Post
Samsung_Moderator
Hello! Thank you for reaching out! The laptop would still need to be on to see the battery percentag... View Post |
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my computer has been stuck on the bsod for a really long time ive tried everything i could find online, called samsung they refused to help me and... View Post 
Avenger12PR
I did a search on the Windows community. Found the below solution. Hope it helps. https://answers.mi... View Post |
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I have resently bought a samsung book 4 360. The device asked for an update while i am about to shutdown, so i gave it okay, but it is an update... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! There are a couple of options you can try that may help. The firs... View Post |
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I recently received my Galaxy Book5 Pro 360 and Galaxy Buds3 Pro and I've loved everything about them so far... except the autoswitching... View Post
Samsung_Moderator
Hello @NFEmmanuel! Thank you for reaching out! Unfortunately this feature is not available on the ga... View Post |
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In the Galaxy book 4 pro can you replace the SSD with a Samsung 990 pro with heat shield? Will it fit? View Post
Samsung_Moderator
Hello! Thank you for reaching out! A heat shield will not fit as the laptop is made to be thin, so t... View Post |
