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 samsung galaxy book 360 2 screen is blinking or shut off when it is not charging...please help  ... View Post Hello! Thank you for reaching out! This is a strange issue occurring. There are some steps that s... View Post |
Hello everyone, My 670Z5E laptop battery meter shows 100% but does not hold charge. I have done hard reset and update the bios and all system... View Post Hello! Thank you for reaching out! I can see how this can be concerning with your laptop battery ... View Post |
Whenever I check my email on my Samsung computer they looks like the image I've included. The body of the email is supposed to be details about... View Post Hello! Thank you for reaching out! I can see how this can be concerning with this occurring. Depe... View Post |
hi everyone how are you hope you are all doing well I have my old laptop Samsung of the first generation which has my whole data and important... View Post Hello! Thank you for reaching out! I can see how wanting to upgrade your OS will be useful. I agr... View Post |
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Hi, I've got this Samsung Galaxy Book 2 360 and it works pretty well, with exception of the charge rate. No matter what charger I try (the... View Post The charge rate is variable based on battery percentage and current power usage of the device. View Post |
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My brand-new Samsung 360 pro laptop screen times out after 30 seconds even when i have the battery time outs set at 25 minutes or an hour, etc. How... View Post Hello! Thank you for reaching out! I can see how this can be concerning with your screen locking.... View Post |
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Every time I minimize an app on my galaxy book go, the app closes instead...what do I do? View Post Hello! Thank you for reaching out! I can see how this may be confusing why this is happening. But... View Post |
Wifi network vanished, how do I get it back? Showing no equipment under app at this time. Restarted, rebooted, unplugged, and plugged back in and... View Post Hello! Thank you for reaching out! Not having a wi-fi connection on your laptop can be frustratin... View Post |
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Over the past few days, the audio has suddenly stopped working on my Samsung laptop (Galaxy Book Flex2 alpha). No sound comes out of the headphone... View Post Hello! Thank you for reaching out! Something that I would recommend if you have not done it yet w... View Post |
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No idea where to go from here. Samsung Printer Diagnostics claims there's a "Paper Jam" in the paper tray, but the paper just isn't... View Post Hello! Thank you for reaching out! I can see how this error will be an issue. Unfortunately, ... View Post |
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I had a problem with my sound driver and so went to device manager and uninstalled Realtek (R) Audio. I had to restart my laptop to uninstall the... View Post Hello! Thank you for reaching out! I see how this can cause issues with it not working. But after... View Post |
I have been having this issue for a while now. The school I work at uses Samsung Chromebook 4, and recently, we have been getting to a point where... View Post Hi there, I can definitely understand the concern with your Chromebook not charging or turning on... View Post |
I am having a hard time finding a case for this product. There's only a limited amount of options on the market and they're all just... View Post Hello! Thank you for reaching out! I defiantly get wanting to have a case on your laptop unfortun... View Post |
  Opens in new window PDF Download Word Download Excel... View Post |
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I have an ATIV Book 9 which is in need of help. It was converted from Win 8.1 to Win 10. After a short period of use the display went crazy with... View Post Hello! I understand how this can be frustrating with your laptop not functioning correctly. For t... View Post |
Hello, my laptop model is Samsung Galaxy Book 360 pro. My laptops windows hello face recognition is not working its showing " we couldn't... View Post Hello! I understand how wanting to use face recognition can be helpful logging into your laptop. ... View Post |
Is it just me or there's still an issue with the upgrade? View Post The Safeguard Hold is for the Hi login. There is currently no recovery method if someone forgot t... View Post |
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