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Original topic:

Verizon Visual Voice-mail not working

(Topic created: 09-17-2021 02:27 PM)
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user6BkiKtilzT
Cosmic Ray
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I am unable to get any Voice-mail messages. Galaxy Ultra 21. 
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6 Replies
user_ams007
Planetary Samsung Care Ambassador
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Try resetting the Voice-mail app
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user6BkiKtilzT
Cosmic Ray
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I cleared data and cache, l9gged back in, and am still receiving the error.
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USBetaModerator
Beta Moderator
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Hello @user6BkiKtilzT  ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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user6BkiKtilzT
Cosmic Ray
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I sent logs on this yesterday. Thanks!
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Verizon only supports their special Visual Voicemail app on a Verizon branded Galaxy S21 which isn't supported on the OneUI 4 beta program.
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user6BkiKtilzT
Cosmic Ray
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Shouldn't I still get my Voice-mail the regular way? And my visual Voice-mail worked fine on the old UI.
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