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Original topic:

Verizon Visual Voice-mail not working

(Topic created: 09-18-2021 07:55 AM)
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user6BkiKtilzT
Cosmic Ray
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I am unable to get any Voice-mail messages. Galaxy Ultra 21. 
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6 Replies
user_ams007
Planetary Samsung Care Ambassador
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Try resetting the Voice-mail app
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user6BkiKtilzT
Cosmic Ray
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I cleared data and cache, l9gged back in, and am still receiving the error.
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USBetaModerator
Beta Moderator
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Hello @user6BkiKtilzT  ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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user6BkiKtilzT
Cosmic Ray
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I sent logs on this yesterday. Thanks!
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Verizon only supports their special Visual Voicemail app on a Verizon branded Galaxy S21 which isn't supported on the OneUI 4 beta program.
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user6BkiKtilzT
Cosmic Ray
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Shouldn't I still get my Voice-mail the regular way? And my visual Voice-mail worked fine on the old UI.
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