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Wednesday in
Fold & Flip PhonesSolved! Go to Solution.
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yesterday (Last edited yesterday ) in
Fold & Flip PhonesI can't speak to your z-fold, but many people are having issues with the faster battery drain on the watch. This, I think, was due to an Android play services update that happened recently. It seems to send Google Play services into overdrive and is draining the battery at a phenomenal rate. Check your battery usage statistics on the watch and see if Google Play Services is at the top of the list. It should be noted, that some of us are also having issues with the watch saying "no battery usage" even though the watch has been in use several hours. I believe the two issues are related, as when my battery statistics do reappear, GPS is at the top of the list and the battery drain is quick. Conversely, when the battery stats disappear, the watch goes back to normal usage. I think that somehow GPS controls the battery use statistics, which is why the drain is enormous when they show, and normal when they don't. Given that in the past GPS barely registered in the battery usage, I'm thinking this is a Google issue, even though I have reported it as an error to Samsung. I think that I will report it to Google, as well.
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11 hours ago in
Fold & Flip PhonesHey @userHLQzRSQ0cr and welcome to the Community! I see that you're having a couple different issues with your device. Could you submit an error report so that a Samsung support representative could assist you?
- On your Galaxy phone or tablet, touch and hold the Samsung Members app icon.
Note: It may be in a Samsung apps folder. - In the pop-up menu, tap Error reports.
- Choose a category that pertains to your issue.
- Next, fill out the required fields. You can also add an image or voice recording by tapping Attach (the paper clip) in the top right corner, and then selecting your desired option.
- Select Send system log data if youโd like to include system data stored on your device.
- When youโre finished, tap Send (the arrow) in the top right corner to send your report.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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11 hours ago in
Fold & Flip Phones