Zfold 5 Screen when opened

[cnmatt01]

When I open my phone sometimes it will show the whole screen normally, Then it will start flickering lightly. The left side will become slightly darker than the right , then graduates to completely black at the bottom. Most of the time it will do this after its been open for a few minutes. Then when closing it , its a gamble if it will be normal or dark again. Anyone else have this problem? We're you able to get it fixed?

[LongHiker]

@cnmatt01 You would need to contact Samsung support. 

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

[cnmatt01]

Thank you so much

[Samsung_Moderator · Accepted solution]

Hello @cnmatt01, thank you for reaching out to the Community. I can understand how frustrating this can be. Here are a few steps that you can use to troubleshoot the issue.
1. Increase the brightness. Set brightness above 25% or turn off "Extra dim" to see if the imbalance disappears.
2. Check for Software Issues in the phone by restarting in Safe Mode to rule out app issues, and ensure your software is updated.
3. Remove the protector, if you have a screen protector, a bubble in the crease could be causing pressure.
4. Disable "Dark Mode" by switching to light mode to test if the issue persists. 
If the screen is physically flickering, turning completely black, or displaying a persistent line, it is likely a hardware failure and the unit would need to be serviced.
you can set up service for the unit at https://www.samsung.com/us/support/service/locations/. 

[Srb79]

Most likely bad screen. Time for a new phone

[AlterEgoJustAlterEgo]

ok why am I laughing at this 😭 its relatable to me since my two new phones have those gpu artifacts, so the gpu is failing.