2 odd issues

[LauraJennifer]

Hi all! I have a Galaxy Note10+ and have been noticing a dimming of the display at random times.  It doesn't help to turn it up, and I don't have adaptive lighting turned on. It's not Bixby anything and I don't know what either could be or how to fix it.  Has anyone else experienced this? 

My 2nd issue is after days ago I noticed an app in my apps list that I didn't download, and couldn't find a reason for on my phone (at least to me). It's just called Files, has no other identifying information with it, so I've been sort of worried... it's not related to My Files as far as I can tell so hoping someone can offer some help. I've added screenshots of it in my Apps list to help.

[saxappeal · Accepted solution]

I can definitely answer your 2nd question and say the Files app is normal and you have nothing to worry about. I have it on my phone too. Your 1st question will be a little tougher to answer but if I find anything that might be helpful I will let you know.

[LauraJennifer]

Ok thanks so much!

[userZlYI5E2EFs]

When the screen dims, how do you make it bright again?

[LauraJennifer]

Basically just wait it out

[LauraJennifer]

Just at random times.