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I understand how frustrating this is. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. It's different from clearing individual app caches, and it won't lead to any loss of personal data or settings. Many authorities suggest a cache wipe after installing a system update. If clearing the camera app cache, https://www.samsung.com/us/support/answer/ANS00077611, and clearing the cache partition is not helpful, the final step of troubleshooting would be a complete backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029
If you are still experiencing issues with the camera after completing all of the troubleshooting, service is recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
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