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Original topic:

Cannot connect stylus note 9

(Topic created: 07-21-2021 04:16 PM)
userM7FE9klKRh
Constellation
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Galaxy Note Phones
Frustrated. Cannot connect my new stylus. 
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1 Solution


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Solution
LongHiker
Samsung Care Ambassador
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Galaxy Note Phones

@userM7FE9klKRh Try this:

  1. Insert the new stylus into the S Pen storage/connection slot.
  2. Slide down from the top of your screen to access the Quick Start menu.
  3. Then, slide down again to display more options.
  4. Locate the "S Pen air actions" icon. If it is highlighted/on, click it to turn it off.
  5. Click the "S Pen air actions" icon again to turn it on.
  6. You will get a prompt at the bottom of the screen. Select "Connect new S Pen."

Please note that removing the S Pen from the storage/connection slot will interrupt the pairing process.

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4 Replies
kayslugger
Astronaut
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Galaxy Note Phones
Try shutting off the phone 4/22 power back on and do a network reset
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kayslugger
Astronaut
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Galaxy Note Phones
If it ain't that then it must be a stylist problem either you got the wrong stylus for your phone or you ain't getting the right one
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userM7FE9klKRh
Constellation
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Galaxy Note Phones
The stylus work but just keep saying it is disconnected.
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Solution
LongHiker
Samsung Care Ambassador
Options
Galaxy Note Phones

@userM7FE9klKRh Try this:

  1. Insert the new stylus into the S Pen storage/connection slot.
  2. Slide down from the top of your screen to access the Quick Start menu.
  3. Then, slide down again to display more options.
  4. Locate the "S Pen air actions" icon. If it is highlighted/on, click it to turn it off.
  5. Click the "S Pen air actions" icon again to turn it on.
  6. You will get a prompt at the bottom of the screen. Select "Connect new S Pen."

Please note that removing the S Pen from the storage/connection slot will interrupt the pairing process.

View solution in context

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