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Original topic:

How do you erase the Cache on a Note 8?

(Topic created: 12-01-2022 11:20 AM)
TheBee777
Astronaut
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Galaxy Note Phones

How do you erase the Cache on a Note 8? How to get To the boot screen? Anybody no?

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello, Clearing the cache partition of the phone is a very handy step for correcting many concerns with the phone. To clear the cache partition, follow these steps:

  • Turn off your Samsung Galaxy Note 8
  • Press and hold the Volume Up key Bixby key, and press and hold the Power key (Hold all three down as the phone boots)
  • When the Android logo displays (blue screen), release all keys (You’ll see “Installing system update” for 30-60 seconds) Just wait for the Android recovery menu shown below to popup. Be patient, it’ll appear.
  • Press the Volume down key to scroll down to “wipe cache partition”
  • Tap the Power button to select (enter)
  • Press the Volume down key to “Yes” to confirm this step, and press Power again to start
  • When the wipe cache partition is complete, “Reboot system now” is highlighted.
  • Tap Power key to restart your Galaxy Note 8

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2 Replies
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Clearing the cache partition of the phone is a very handy step for correcting many concerns with the phone. To clear the cache partition, follow these steps:

  • Turn off your Samsung Galaxy Note 8
  • Press and hold the Volume Up key Bixby key, and press and hold the Power key (Hold all three down as the phone boots)
  • When the Android logo displays (blue screen), release all keys (You’ll see “Installing system update” for 30-60 seconds) Just wait for the Android recovery menu shown below to popup. Be patient, it’ll appear.
  • Press the Volume down key to scroll down to “wipe cache partition”
  • Tap the Power button to select (enter)
  • Press the Volume down key to “Yes” to confirm this step, and press Power again to start
  • When the wipe cache partition is complete, “Reboot system now” is highlighted.
  • Tap Power key to restart your Galaxy Note 8
TheBee777
Astronaut
Options
Galaxy Note Phones
Thank you