Original topic:

Note 10 overheating while charging

(Topic created: 09-16-2021 08:49 AM)
Galaxy Note Phones

Hi I am wondering if I turn off fast charging on my note 10 will it stop hearing when it's on the charger ?

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1 Reply
Community Manager
Community Manager
Galaxy Note Phones

Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/ 

Clearing the cache partition may help with overheating by removing any corrupt files. This will not erase any of your data from the phone. https://www.hardreset.info/devices/samsung/samsung-galaxy-note10/wipe-cache/ If these two articles are not helpful, I would recommend backing everything up and doing a factory reset. https://www.samsung.com/us/support/answer/ANS00062029/


If your phone is getting too warm to touch, repairs would be recommended in order to have the technicians evaluate the device. This would be covered under the warranty. You may look into walk-in service repair options at your local uBreakiFix: https://www.ubreakifix.com/locations 


Samsung also offers ship-in repair options. To look into ship-in options, you can private message us here with the full model code and IMEI number: https://bit.ly/3pE8Pkc If the PM link is not working for you, you can click on my name and send me a private message directly from my profile. 

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