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Original topic:

Note 10 plus keeps dropping calls

(Topic created: 11-11-2021 02:14 PM)
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userY8at5RDFcc
Cosmic Ray
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Galaxy Note Phones
Phone keeps dropping calls. Goes from full signal to nothing then right back to full signal.
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userY8at5RDFcc
Cosmic Ray
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Galaxy Note Phones
I replaced the sim card and nothing
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sfrost
Constellation
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Galaxy Note Phones
This is my THIRD Note 10+ and it blows at best. They all do the same thing. Drops calls, no service, no Sim. Full service service 0 service. Literally the best phone I've had for work until I needed to actually call someone
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Rocket469
Constellation
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Galaxy Note Phones
I have replaced Sim card, reset network, insurance claim (-$250) on phone.. Same problems.
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Thank you for reaching out. I can certainly understand your frustration with the calls being dropped. As you have tried replacing the SIM card and replacing the phone this would be a carrier issue. I would recommend reaching out to your carrier for further assistance.


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Rocket469
Constellation
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Galaxy Note Phones
So 2 phones, 3 Sim cards.. And yet all internet searches say Samsung update - multiple carriers
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sfrost
Constellation
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Galaxy Note Phones
It's not the carrier. I had the same phone on AT&T and switched because I assumed that was the issue. 2 new Note 10 +'s later and STILL have the same problem. It's a phone issue not a carrier issue. I have another line that works fine.