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10-30-2022 12:14 PM (Last edited 11-01-2022 10:47 AM by SamsungRyder ) in
Galaxy Note PhonesI have a galaxy note 9 running android 10 with One UI 2.5. Here's my problem.
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10-30-2022 12:35 PM in
Galaxy Note PhonesSome random reboots are caused by third-party apps. Boot your device into Safe Mode to temporarily and safely disable all third-party elements. In Safe Mode, if the device does NOT restart, then it is definitely a third-party app causing the issue.
If it does restart, then delete the system cache. Boot into Recovery Mode and select Format Cache Partition. Reboot and test.
If these do not fix the restart issue, then be mindful of the LAST app open when the restart occurred. It could be that app.
If all else fails, unfortunately, you will need to back up your data and perform a factory reset to rule out if it is hardware failure or firmware issue.
Second, the time issue. This could also be caused by same app causing restart, but let's check some settings first.
Most times it is that the Automatic Date/Time Setting got corrupted. It happens. To check this... Go to Settings, then to System, then to Date & Time. Select the button next to Set Time Automatically to trigger it. If it is already turned on, then turn it off, restart your phone and then turn it back on.
Most applications depend on date and time, so if that is wrong, the app won't work.
I hope this helps you.
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10-30-2022 12:35 PM in
Galaxy Note PhonesSome random reboots are caused by third-party apps. Boot your device into Safe Mode to temporarily and safely disable all third-party elements. In Safe Mode, if the device does NOT restart, then it is definitely a third-party app causing the issue.
If it does restart, then delete the system cache. Boot into Recovery Mode and select Format Cache Partition. Reboot and test.
If these do not fix the restart issue, then be mindful of the LAST app open when the restart occurred. It could be that app.
If all else fails, unfortunately, you will need to back up your data and perform a factory reset to rule out if it is hardware failure or firmware issue.
Second, the time issue. This could also be caused by same app causing restart, but let's check some settings first.
Most times it is that the Automatic Date/Time Setting got corrupted. It happens. To check this... Go to Settings, then to System, then to Date & Time. Select the button next to Set Time Automatically to trigger it. If it is already turned on, then turn it off, restart your phone and then turn it back on.
Most applications depend on date and time, so if that is wrong, the app won't work.
I hope this helps you.
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10-30-2022 12:47 PM in
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10-30-2022 12:55 PM (Last edited 10-30-2022 12:56 PM ) in
Galaxy Note PhonesAlso, after the factory reset, if you do that, check the Google Play System Update to make sure that got updated also. Go to Settings, then About Phone, and click on Google Play System Update. That will check for system updates to the Google Play code.
Let me know if need any further assistance.
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11-01-2022 04:50 PM in
Galaxy Note Phones