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Note10+ Keyboard not working when using Dex on Mac0S X

(Topic created: 04-28-2020 04:26 AM)
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CanAnhTung
Asteroid
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Galaxy Note Phones

Hi there,

 

Did anyone get a physical keyboard issue when using Dex on MacOS X?

 

I've connected my Note10+ to Macbook air, the trackpad works perfectly but the MacBook keyboard does not work. I've noticed that when trying to type something, the on-screen keyboard has popped up on the Note10+. 

 

Is there anyone who know how to deal or fix it?

 

Best regards,

Tung

 

userffUxxiaLbf
Astronaut
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Galaxy Note Phones

does not work for me either

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userqSA2YEntHm
Constellation
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Galaxy Note Phones

This worked for me. 

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DSmeth
Astronaut
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Galaxy Note Phones

This worked for me. I had to also then restart DEX for the remedy to work.

 

Thank you!

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Serkan
Astronaut
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Galaxy Note Phones

Hi Hibernate,

 

Thanks for this!

 

This worked for me on my MacBook Pro for my Samsung Note 9.

 

Much appreciated..

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sailorman
Constellation
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Galaxy Note Phones

If the right is already granted, remove the right and grant it again and restart Dex. It worked for me. Thanks

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userlC3ShvHjzX
Astronaut
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Galaxy Note Phones

Also having the same issue. Would love an update if anyone fixes it. 

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Solution
userJGQMihGUzH
Astronaut
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Galaxy Note Phones

I found this issue being related with having Google Keyboard (GBoard) as default keyboard on my Note10+

 

To fix it:

1. On your device, set Samsung keyboard as default on-screen keyboard

2. On your computer, restart DeX

3. Test that the keyboard works in DeX (it should)

4. On your device, select GBoard again as the default

 

CanAnhTung
Asteroid
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Galaxy Note Phones

It works. Thank you! 

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userS3dPJt46PG
Astronaut
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it worked for me. thanks so much

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userkrPfd9jveq
Constellation
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Galaxy Note Phones

I tried everything (default samsung keyboard on phone, restart, accessibility checkbox for AEserver) suggested in the previous replies, however, I could not get the keyboard to work. My mouse continues to work. This is for Note 9+ and MacOS Catalina 10.15.7. Any help???

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