JUMP TO SOLUTION Solved

Original topic:

Received a message about backing up cloud storage

(Topic created: 06-24-2024 08:12 PM)
4161 Views
BlondieA2Z
Cosmic Ray
Options
Galaxy Note Phones

I've received two text messages from an unknown number advising me to back up my cloud storage before I lose it.  

I have turned off Google cloud storage a couple years ago; I thought Samsung cloud storage ended several years ago; and as far as I know, I don't have ANY paid cloud storage.
Just wondering if this could be a scam?
0 Likes

1 Solution


Accepted Solutions
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Note Phones
I would think it was a scam. I've never received a text to back up any data from Samsung or Google or any of the others I've used


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


View solution in context

2 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Note Phones
I would think it was a scam. I've never received a text to back up any data from Samsung or Google or any of the others I've used


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


BlondieA2Z
Cosmic Ray
Options
Galaxy Note Phones
Thanks. I've always received emails from Samsung also. But the second text did make me wonder. I didn't know Samsung OR Google was backing up my photos either. Got emails from both, but I thought THOSE were scams too, and I almost lost everything. When I did decide to check out Samsung, there was a window in which I could download everything to my laptop before a certain date (several years ago). So I thought I'd do that just to see what, if anything, had been backed up. When I started that transfer from cloud to laptop, it was ALL MY PHOTOS. I was shocked because I had a 512G SD card which I had moved from Samsung phone to Samsung phone. It wasn't even full. But in that transfer from the cloud, it wiped all my photos off my SD card. So I was concerned about what was backing up what. I found out then how exactly ti turn off automatic cloud sync for Samsung. Then a year or so later, the same situation came up with Google except "my Google cloud was almost full" and I needed to buy more storage. Yes, Google was also automatically backing up my photos!!. So I figured out how to turn that off also. It's one thing if you KNOW that's happening. It's a problem if you DONT know it's happening.
0 Likes