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Original topic:

Recent Android update broke maps in Android Auto

(Topic created: 11-19-2018 11:11 AM)
user0bsoxqml0m
Asteroid
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Galaxy Note Phones

The recent Android update for my Note9 that was available Sunday, November 4 messed up Google Maps and Waze in Android Auto in my 2018 VW.

 

After installing the update, the touchscreen is misaligned when using those apps, but no others are affected, and the Android Auto icons at the bottom of the screen are fine. 

 

In Maps and Waze, the touch point doesn't line up with the icons, and sometimes I can't get the icon to work at all. It's like a calibration issue, but only in those apps.

 

Help!

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SamsungAl
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Have you tried force stopping and clearing the cache on the maps and waze application?


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user0bsoxqml0m
Asteroid
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Galaxy Note Phones

I have not. I have rebooted the phone. I just did a force stop and clear cache on both apps, and I'll see if the problem is fixed on my commute home today. Thanks. 

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Please keep us posted.

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TriBeard
Constellation
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Galaxy Note Phones

I have this same issue as of the last update. 

user0bsoxqml0m
Asteroid
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Galaxy Note Phones

The force stop and cache clear did not fix the problem. I'm going to try deleting all app data, uninstall, and reinstall Waze to see if that fixes the problem. 

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user0bsoxqml0m
Asteroid
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Galaxy Note Phones

Deleting the app data and reinstalling Waze didn't fix the issue, either. 

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thalastlostsoul
Asteroid
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Galaxy Note Phones

Having the same issue with my Sony XAV-AX100. It's been a problem since the most recent update.

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Solution
thalastlostsoul
Asteroid
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Galaxy Note Phones

Found the solution. You need to adjust your phone resolution. It started to work perfectly once I adjusted the screen resolution ON MY PHONE to FHD+ 2220x1080. 

user0bsoxqml0m
Asteroid
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Galaxy Note Phones

Thanks for posting that. I'll give it a try, although I don't consider it the solution, as I don't want to drop the resolution of my phone down from the full quad HD, since I don't have battery life issues. This might also explain the fact that it seems like the Maps and Waze Android Auto display had been uglier, with jaggies in the graphics, since around the same time. 

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