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‎10-27-2019 06:50 PM in
Galaxy Note PhonesEvery time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this
Solved! Go to Solution.
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‎11-01-2019 11:59 AM in
Galaxy Note PhonesDoes it even in safe mode.
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‎10-28-2019 12:06 PM in
Galaxy Note PhonesHey,
I'm thinking you might try to wipe the system cache partition. It frequently clears up issues that show up after a system update and in general daily use.
@Charkatak has a really good suggestion. Clearing the Apps cache and data has helped me out more than a few times.
You might also open the camera app settings and reset them all to their default settings.
I hope these suggestions are helpful.
Best regards,
CLF
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‎10-28-2019 09:34 PM in
Galaxy Note PhonesI'm having the same issue as well... it doesn't go away
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‎10-30-2019 05:22 AM (Last edited ‎10-30-2019 05:24 AM ) in
Galaxy Note Phones- This doesn't work I mean not a permanent solution.
@CLF wrote:Hey,
I'm thinking you might try to wipe the system cache partition. It frequently clears up issues that show up after a system update and in general daily use.
@Charkatak has a really good suggestion. Clearing the Apps cache and data has helped me out more than a few times.
You might also open the camera app settings and reset them all to their default settings.
I hope these suggestions are helpful.
Best regards,
CLF
It can stop only one time but it keeps happening when you open the camera app and take picture again. This is ridiculous
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‎10-30-2019 06:37 AM in
Galaxy Note PhonesI am having the same issue. I have tried everything that has been mentioned above and nothing works.
@CLF wrote:Hey,
I'm thinking you might try to wipe the system cache partition. It frequently clears up issues that show up after a system update and in general daily use.
@Charkatak has a really good suggestion. Clearing the Apps cache and data has helped me out more than a few times.
You might also open the camera app settings and reset them all to their default settings.
I hope these suggestions are helpful.
Best regards,
CLF
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‎10-30-2019 10:04 AM in
Galaxy Note PhonesThis doesn't fix it it is not a solution
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‎10-30-2019 11:17 AM in
Galaxy Note PhonesCheck the settings to make sure the camera is not listed as an optimized app. You can use the following article to locate apps that are optimized and remove it from there. Let me know if the message returns. Optimize Apps' Battery Usage on a Phone
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‎10-31-2019 01:06 PM in
Galaxy Note Phones
@CLF wrote:Hey,
I'm thinking you might try to wipe the system cache partition. It frequently clears up issues that show up after a system update and in general daily use.
@Charkatak has a really good suggestion. Clearing the Apps cache and data has helped me out more than a few times.
You might also open the camera app settings and reset them all to their default settings.
I hope these suggestions are helpful.
Best regards,
CLF
I've done this 2 times and it has not worked for me. I completely reset my phone and it still hasn't worked. Just so you know that when you delete data, it will erase all your photos so make sure you back up to theCloud first! I hope they fix it in the next update. I can't take a picture without it doing this everytime!
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‎11-01-2019 06:09 AM (Last edited ‎11-01-2019 06:25 AM ) in
Galaxy Note PhonesPlease remove the "Solved" notation, NOTHING recommended here is a permanent solution. It's been happening to me as well since the most recent update. The first time I noticed it, it had been going on for over FOUR HOURS! Please get word to the appropriate team to fix this!
(Note 10+)
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‎11-01-2019 10:18 AM in
Galaxy Note PhonesJust to verify, have you completed all of the steps included in this article? http://seektogeek.com/s10-keeps-showing-refining-picture-and-camera-keeps-crashing-on-samsung-s10/
If the troubleshooting steps have been completed and you are still seeing the messaging, please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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