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‎10-27-2019 06:50 PM in
Galaxy Note PhonesEvery time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this
Solved! Go to Solution.
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‎11-01-2019 01:20 PM in
Galaxy Note PhonesIf the troubleshooting steps have been completed and you are still seeing the messaging, please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky
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‎11-01-2019 12:02 PM in
Galaxy Note PhonesClearing system cache app and camera cache app or camera data does not work.
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‎10-31-2019 02:30 PM (Last edited ‎10-31-2019 02:30 PM ) in
Galaxy Note PhonesSettings - Device Care - Battery - Camera
Disable "Put app to sleep"
If this setting is left in the ON position it will create conflict with app's ability to properly shut down when exiting Camera.
Hope it helps
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‎11-01-2019 11:22 AM in
Galaxy Note PhonesI am having the same problem as of today November 1, 2019. After I did the update.
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‎11-01-2019 11:26 AM in
Galaxy Note Phones@user5QB6yDM6tN Have you tried the troubleshooting steps?
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‎11-01-2019 12:30 PM in
Galaxy Note PhonesHad the same problem and after running Samsung's new app optimizer that came with galaxy lab, the problem seems fixed i don't get refining picture anymore.
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‎11-01-2019 12:37 PM in
Galaxy Note PhonesBefore i ran app booster i was just force stopping the camera and the msg would go away . Now though im not getting it .
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‎11-01-2019 06:45 PM in
Galaxy Note PhonesThis was happening to me on my Note 10. I fixed it by going to setting > apps > click on the 3 vertical dots > then click on reset app preferences
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‎11-01-2019 09:09 PM in
Galaxy Note PhonesHEY.. I HAVE THE SAMSUNG NOTE 10 PLUS AND I ALSO GOT THAT PROBLEM.. WHAT I DID WAS I WENT TO THE SETTINGS AND WENT TO APPS AND SCROLLED TO THE CAMERA AND CLEARED THE CACHE AND CLEARED DATA.. AND IT WENT AWAY... HOPE IT WORKS FOR EVERYONE WITH THIS PROBLEM..
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‎11-02-2019 12:16 AM in
Galaxy Note PhonesI was having the same problem I cleared data it worked ok for a little bit than it started again. Since I've changed my picture setting from "save to SD Card" to" save internal storage" its been 2 days & the refining message hasnt appeared. This is still not a solution cause this means I can't save pics to my Sd. Hopefully, they'll send a patch.