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Original topic:

Roaming problem after application update

(Topic created: 11-21-2022 06:34 AM)
Shime
Constellation
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Galaxy Note Phones

My phone samsung galaxy note 10plus5G,  korean version, Android 12, shows a roaming R symbol when i try to use same network  carrier, eventhough I am using the phone in same location,  means not moving abroad.T Roaming setting has no option to disable roaming service

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello, We understand how frustrating it can be to experience concerns with the network. For assistance with the Roaming option, you will need to speak with your service provider, as they are responsible for this service.

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KennewickMan
Supernova
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Galaxy Note Phones
Try rebooting into recovery mode, wiping the cache, repairing apps, and restarting. Test after.
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Shime
Constellation
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Galaxy Note Phones

Thankyou for your help. The problem i suspect is i changed my sim card with new one but with same number, then network locked, simcard status is still locked

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello, We understand how frustrating it can be to experience concerns with the network. For assistance with the Roaming option, you will need to speak with your service provider, as they are responsible for this service.