SIM Data

[Octavia83]

Hello, 

My phone hung up after the the first ring when I was making a call. When I looked down at the phone it said "refreshing SIM Data". A couple of minutes later I trying to make another call I saw another message saying "configuring SIM card". Has anyone experienced this issue before? If so, is there something I need to be concerned with? This has never happened before. I've had this phone for almost  a year now. 

[Nash-837 · Accepted solution]

Hello Octavia83, 

The sim card could have received an over the air update which lead to the " Refreshing Sim Data " 

If the message is looping, I would recommend contacting your carrier  for a new sim card. 

[Octavia83]

Thank you