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Original topic:

Two step verification server error occurred

(Topic created: 4 weeks ago)
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Ainafelix
Constellation
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Galaxy Note Phones

I tried signing in to my Samsung account via my Note 20 ultra, but at the point of the two step verification, i keep getting server error occurred after entering my phone number. This has been happening for about a week now. Please any solution will be appreciated, Thanks

AINA

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello Ainafelix, Welcome to the Community. We understand you concern with not being able to sign in to your Samsung account due to not receiving the two-step verification code.

We have a specialized team on standby to assist with concerns regarding your Samsung account. Please call 1-855-795-0509 to speak with the Samsung Accounts team.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello Ainafelix, Welcome to the Community. We understand you concern with not being able to sign in to your Samsung account due to not receiving the two-step verification code.

We have a specialized team on standby to assist with concerns regarding your Samsung account. Please call 1-855-795-0509 to speak with the Samsung Accounts team.

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Denzel1
Constellation
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Galaxy Note Phones

I'm using a Samsung s10e and I've also been facing the same problem and I've been trying it for 3 weeks now and it keeps saying server error occurred try again later, to the point I tried factory reset and it still didn't work. I'm located in Malawi, Africa. Your assistance will be greatly appreciated thank you.

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