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Original topic:

security updates changing when they're released on Note10+

(Topic created: 10-06-2020 01:27 AM)
--Daveynotaddic
Asteroid
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Galaxy Note Phones

I have an issue with my note 10+ I used to receive the security path every beginning of every month in the past several month but it changed gradually and now I keep receiving updates in the end of the month like I said gradually it was 1st of the month then 2,3,4,5,until it come in the end of the month this is so weird I don't get it..please help me sammy

 

 

1 Solution


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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.



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1 Reply
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.