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07-25-2024
08:10 PM
(Last edited
a month ago
by
SamsungChelsea
) in
Solved! Go to Solution.
1 Solution
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2 weeks ago in
Galaxy RingThank you for reaching out. I can certainly understand your concern with the inaccurate step count. I would recommend submitting an error report as this will allow our engineers to get a hands-on look at the symptom you are experiencing. Give this link a try to submit an error report: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/
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a month ago in
Galaxy RingWas on the bus for 4 hours and 1300 steps have been recorded! What's going on here ? Please get in touch Samsung or this will need to be returned etc, heart and sleep since last Tuesday looks ok, steps are not correct !
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2 weeks ago in
Galaxy RingThank you for reaching out. I can certainly understand your concern with the inaccurate step count. I would recommend submitting an error report as this will allow our engineers to get a hands-on look at the symptom you are experiencing. Give this link a try to submit an error report: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/
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