Currently have distorted audio during phone calls. I have looked all over the setting to see if I set my phone up wrong. Some times call fades in and out, crackling, and echo's. Sometimes I hear it but my conversation on the recipients side is doing all the issues I spoke about. Is it my phone or could my provider be having issues?
Hi, I am very sorry to hear you're having call audio issues. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Give these steps a try: https://www.samsung.com/us/support/troubleshooting/TSG01001255/
