JUMP TO SOLUTION Solved

Original topic:

Epson print enable not working on S21

(Topic created: 10-13-2022 07:30 AM)
4390 Views
userInnShrljZl
Cosmic Ray
Options
Galaxy S21
I've Uninstalled & reinstalled epson print enable app, made sure phone and printer on same wifi ssid. When I go to print, printer is there but greyed out. Tried using samsung default printer, it doesn't find  printer. 
8 Replies
TheGalaxy
Sun
Options
Galaxy S21
Does it have wifi direct?
0 Likes
Reply
userInnShrljZl
Cosmic Ray
Options
Galaxy S21
Not setup,
0 Likes
Reply
user751201tmO21
Honored Contributor
Options
Galaxy S21
Is Samsung Print Service Plugin enabled ?
0 Likes
Reply
userInnShrljZl
Cosmic Ray
Options
Galaxy S21
Yes
0 Likes
Reply
bill-e
Cosmic Samsung Care Ambassador
Options
Galaxy S21

Go to the printer and make sure it's not in Standby or Offline.  Do you have a PC or Mac and can it print to the printer? 

Reboot your router. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
0 Likes
Reply
userInnShrljZl
Cosmic Ray
Options
Galaxy S21
Laptop can print fine. Just can't print from s21. 😥
0 Likes
Reply
Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Galaxy S21

I'd still reboot the router and reconnect the S21.  If that doesn't help then Settings->General Management->Reset->Reset Network connection

I use the Brother plug in and over the years if it didn't work it was always a network issue. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
userInnShrljZl
Cosmic Ray
Options
Galaxy S21
Will do, thanks!
0 Likes
Reply