Original topic:

Hotspot connection issues

(Topic created: 2 weeks ago)
fbalchemist
Astronaut
Options
Galaxy S21
Hoping for some help from someone here as I'm all out of the obvious troubleshooting options. Been having issues with hotspot connections for six days now.
 I have plenty of data (plan just started + "unlimited" data) turned my phone and comp on and off please ty of times, 
updated everything and reset to oob on all network settings, turned off VPN (JIC)
 tethered to the comp, 
Tried a different hotspot on the comp (it worked like a charm) 
Turned off data saver, turned on and off airplane mode to reset network, bought extra data, again JIC, 
Anyone else having hotspot issues? Comp says it's connected, but isn't actually using the hotspot. 
Any help would be greatly appreciated. 
















































































































4 Replies
SamGalaxyNote10
Astronaut
Options
Galaxy S21
I was having same issues with my Note10. Come to find out my Norton was blocking it.
fbalchemist
Astronaut
Options
Galaxy S21
On comp side or phone side? I just got McAfee on both sides!!!! Ahhhhh I will scream of this is the case
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SamGalaxyNote10
Astronaut
Options
Galaxy S21
It was on my phone side. My laptop has Norton on with VPN and all. When I turned off the VPN from Norton on my phone is when it connected. When I have it on on the phone, it just keeps circling to try to get a connect and turn on hotspot
fbalchemist
Astronaut
Options
Galaxy S21
It worked! Thank you, I was nearing the end of sanity, I need hotspot when I'm working with clients away from home, life saving!!! Thanks
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