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Original topic:

Lost AOD from Lockstar

(Topic created: 06-23-2024 07:27 AM)
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Galaxy S21

It's official, I've lost AOD somehow.  After another update at 2am, my AOD is gone from Lockstar and I cannot get it back. 

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realaud
Honored Contributor
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Galaxy S21

I see you turned the AOD on in Lock star, but did you actually go into the phone settings/lockscreen and AOD and turn on AOD?  You have to turn it on in both places.

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21
Make sure you have the newest version of Always on Display 8.7.99.11 installed if not you can download it here
https://www.apkmirror.com/apk/samsung-electronics-co-ltd/always-on-display/always-on-display-8-7-99-...
1719153923425.jpg


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Galaxy S21
Telling me it won't install apps from an unknown source, as it can be harmful
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21
Go to Phone settings
Security and Privacy
More security settings
Install unknown apps
And toggle on chrome


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Galaxy S21
That worked! Thank you
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21
Happy to help if you could please like and click the 3 dot menu and mark as solved and Thanks for being a Loyal Samsung Member


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Galaxy S21
Allow me to change my thought. It shows up on Lockstar as my AOD being there. Yet when I turn off my screen, my AOD is NOT there. It shows on Lockstar, but not as my actual AOD. Lord almighty.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21
Try restarting your phone


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Galaxy S21
Check! Black screen
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21
What are you trying to add to the AOD


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