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Original topic:

Not getting text message notifications

(Topic created: 01-03-2023 07:25 PM)
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bestlakersfan
Constellation
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Galaxy S21

I have an S21 (on T-Mobile) and all of a sudden my text notifications don't work. Everything is allowed under the settings, but only texts from three people actually show up. The rest just vibrate, but there is no pop-up. I've tried turning everything (notification-wise) on and off, even turning them on one at a time. But, nothing changes. I have no idea why the three names are showing up where they are, but they are the only ones it works for. I am SOOOO frustrated. Any help would be greatly appreciated. By the way, this is not for bubble messaging/notifications; I've never used that and don't like it, but that also seems to be working fine, just not the pop-up notifications.

2 Replies
Solution
Options
Galaxy S21

Hi,

Try using this method to fix the problem.

  1. Try resetting the app preferences. To do so, navigate to Settings > Apps > 3 dot icon (menu icon) > Reset app preferences > Reset.

Hope you successfully fix the problem with this.

 

 

 
Belaythatorder
Supernova
Options
Galaxy S21
You can try clearing the messages app's cache and data: open device settings (cogwheel icon)>apps> messages>storage>clear cache/data>restart phone.