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Original topic:

Phone not showing connected to computer, computer not recognizing phone

(Topic created: 09-30-2022 08:50 PM)
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coolguy94579
Astronaut
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Galaxy S21

I have a S21 Ultra. I tried to plug the cable to computer.  But computer not recognize the phone. Also the phone doesn't have any notification for connected. Can anyone help? Thanks.

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Solution
coolguy94579
Astronaut
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Galaxy S21
I got it working by going into developer option and turn on the debugging usb. The computer recognized the phone. I haven't try your option yet. If I run into more problem, I will try that.

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9 Replies
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Galaxy S21
Make sure the plug you are using is made for data transfer and not just for charging
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coolguy94579
Astronaut
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Galaxy S21
Yes, it is for data transfer. Plug into another S21, works. But not mind.
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Galaxy S21
Try using another cable. If the problem persists it might be your port in the phone
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coolguy94579
Astronaut
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Galaxy S21
Thanks. I used couple other cables, same.
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Galaxy S21
If you have a uBreakiFix store near you or Best buy you could have them take a look
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bill-e
Epic Samsung Care Ambassador
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Galaxy S21

Assuming that it is a Windows computer, try installing these drivers.  Some computers need these and others don't.  It's worth a shot. 

https://developer.samsung.com/android-usb-driver

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
coolguy94579
Astronaut
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Galaxy S21
Thanks, Bill.
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bill-e
Epic Samsung Care Ambassador
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Galaxy S21

You're welcome but did it work? 🙂 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
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Solution
coolguy94579
Astronaut
Options
Galaxy S21
I got it working by going into developer option and turn on the debugging usb. The computer recognized the phone. I haven't try your option yet. If I run into more problem, I will try that.