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Original topic:

Problem inputting data

(Topic created: 10-25-2021 11:16 AM)
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wavespell
Asteroid
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Galaxy S21
What causes the rare problem I have when my keyboard fails when using my S21. It is like the screen is stuck. What I usually do is open and close the apps. But this does not solve the original problem....any thoughts from power users...not the dumb ones that answered me before from Samsung's volunteer help....ha ha
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user751201tmO21
Honored Contributor
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Galaxy S21
Does the issue arise with only one app?
Or more than one app?

I assume you're using the Samsung keyboard (?)

If yes, you should give another keyboard a try, such as Google GBoard and see how it works.

(personally, I use GBoard exclusively)
≠=========

Before switching keyboard, you might try this:
(phone) Settings > Apps

Tap on three-bars to the right of "Your apps".

Tap, "Show system apps", then Ok

Tap on Samsung Keyboard

Tap Force Stop, lower right

Tap Storage, Clear Cache, if available.

Exit out ... now, try again
wavespell
Asteroid
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Galaxy S21
Thanks...I will try that!
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User_name
Black Hole
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Galaxy S21

have you tried it in safe mode? 

submit an error report on members app when you experience this issue again

Samsung Members app > + Button > Error report

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