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Original topic:

Problem with secure folder

(Topic created: 10-22-2021 10:00 PM)
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Pocheche
Astronaut
Options
Galaxy S21

Hello, I wanted to know if someone can help me with a problem that I have with the secure folder.

My problem is that every time I save a photo or video from the gallery in the secure folder, when I restart my phone, they do not appear, it seems that they have been deleted and I don't know where to find them again because they also disappear from the gallery and WhatsApp.

1 Solution


Accepted Solutions
Solution
Anonymous
Not applicable
Options
Galaxy S21
Move everything out
Uninstall secure folder
Boot to recovery
Wipe cache partition
Install secure folder and test

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4 Replies
MochaVex
Supernova
Options
Galaxy S21
Until this is fixed, I advise that you move these photos outside of the secure folder so that you don't lose them.
Anonymous
Not applicable
Options
Galaxy S21
Your do you save them?
From What's Whatsapp app directly to secure folder ?
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Reply
Pocheche
Astronaut
Options
Galaxy S21
Not directly from whatsapp, I move the photos from the gallery to the secure folder and they keep desapering every time i resets my phone.
Solution
Anonymous
Not applicable
Options
Galaxy S21
Move everything out
Uninstall secure folder
Boot to recovery
Wipe cache partition
Install secure folder and test