Original topic:

Samsung UI Help

(Topic created: 05-10-2025 08:52 AM)
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YarnLady
Asteroid
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Galaxy S21

I have never used the Samsun UI.  When I got the phone, it was set up with Android.  Whenever it asked if I wanted to use Samsung, I said no.  When I picked up my phone last night, It showed a new home page. Nothing I did would get it changed back. I followed instructions for turning off OneUI but there is no other option. All of my text messages that hadn't been read are gone as well. How do I get back the software I have been using all this time? TIA

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Solution
Mujibar
Black Hole
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Galaxy S21
You were using One UI 6. You are now using One UI 7. One UI is Samsung's skin that is overlaid on top of Google's Android OS. Every Samsung phone comes with One UI. The new version looks a lot different from the previous version.

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7 Replies
CEParsons
Comet
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Galaxy S21
One UI is Samsung's version of Android.

If you have owned a Samsung phone made after 2019, you have been using One UI.

There was a recent update that changed a few things.

Here is a helpful post about things you can change back: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Things-you-can-change-back/td-p/322806...
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Robin621k
Honored Contributor
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Galaxy S21
Never used Samsung on a Samsung phone is a new one for me.
Robin621k
Honored Contributor
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Galaxy S21
😘😘😘😘😘
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YarnLady
Asteroid
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Galaxy S21

I don't think I was clear.  I wasn't using the Samsung UI at all but the basic android (Google?) that came with the phone or that T Mobile installed when I got rid of my S8.  I did follow your instructions (great job BTW), but still don't have my missing notifications.  Thanks again. 

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Solution
Mujibar
Black Hole
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Galaxy S21
You were using One UI 6. You are now using One UI 7. One UI is Samsung's skin that is overlaid on top of Google's Android OS. Every Samsung phone comes with One UI. The new version looks a lot different from the previous version.
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YarnLady
Asteroid
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Galaxy S21

Gotta love forced upgrades.  I could have activated the coupons if I'd known they were doing that.  Mine was supposed to ask me and schedule before doing that.  Oh well.  Guess I'll be learning UI7 now.

Thanks everyone for the help!  You've been great.

Mujibar
Black Hole
Options
Galaxy S21
It may take a little time to get used to everything, but it's manageable. Feel free to make another post if you can't find answers to other questions you may have.

As far as notifications, you do have a notification history. Go to settings, notifications, advanced settings.
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