Original topic:

Android Auto disconnects after few minutes and flashes with phone error messages

(Topic created: 4 weeks ago)
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bill500
Asteroid
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Galaxy S22

Ever since the update last year, my Android Auto disconnects after a few minutes and keeps flashing with a phone error message. All other phones work fine, I have bought numerous cords; deleted and reinstalled, etc. Samsung said to contact Google! Lol. Surprisingly, no response from them! Lol

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5 Replies
wowsoamasing
Asteroid
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Galaxy S22
I think google owns android
nullandvoid
Comet
Options
Galaxy S22

Android Auto and any issues with it are completely Google's to handle.  It is part of the Android operating system, not part of Samsung's OneUI, and as such all issues should be directed to Google support. 

 

How did you contact Samsung?  By phone or by putting in an error report?  Although this would normally be a Google issue, you mentioned it was coming up with a phone error.  Next time you get that error, within 15 minutes send an error report with your logs to the Samsung developers.  It may very well be some conflict with your phone, the update and AA. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

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ShockaShawn
Constellation
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Galaxy S22
Can I divert suspected spam calls immediately to voicemail?
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nullandvoid
Comet
Options
Galaxy S22

Yes, turn on the spam blocker in the phone dialer settings. Or, put your phone on do not disturb and allow only your contacts to come through.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello bill500, thank you for your feedback. I understand your concerns regarding your device keep disconnecting to Android Auto and flashing an error message. Before you start troubleshooting, make sure you have an Android phone running Android 9.0 (Pie) and up, with a data plan. For best performance, we recommend the latest version of Android. 

In your car, try these troubleshooting tips:

Check to see if Android Auto is turned on in your car's infotainment system.

Restart your car's infotainment system.

If you’re using an aftermarket receiver, such as a Pioneer or Kenwood unit:

Check the manufacturer’s website to see if a firmware update is available

Here is a link to some additional information for connecting to your car: Drive with Android Auto. The best of Android, on your in-car display.

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