Connection problems

[user7711325]

I am experiencing connectivity issues with my Samsung Galaxy S22 on the AT&T network. Despite having four lines and receiving two new SIM cards, my phone only connects via Wi-Fi. I've performed factory resets both independently and with the assistance of AT&T representatives, but the problem persists. AT&T suggests purchasing a new phone, although I invested $800 in this device. They mention this is a recurring issue with the S22, which is frustrating as my previous S10 was replaced under warranty for a similar problem. Since my S22 is no longer under warranty, I'm reluctant to upgrade and would appreciate any advice on resolving this issue.

[1304]

Same I have a s23 ultra, same problem with the AT&T network.

[kmb1]

If it was me, I'd take it to Tmobile, tell them what's going on - Im pretty sure they could pop a sim in for you, and if it works, you know the problem is with At&t. At&t is notoriously shady with their customer service, I used them for many years before switching to Tmobile, and I would NEVER go back to them.

[Koopa210]

I have T-Mobile and my S22 Ultra has been a dud for about 4 months now. I received a firmware update and lost connectivity via mobile data. My phone works fine on Wi-Fi but it is not registered on the network about 80%+ of the time. It's been very frustrating. I have to connect to the hotspot from my work cell.

[Maobi]

Try restarting your router. Have it turned off or unplug it for at least 30 seconds, maybe for a whole minute, then turn it back on! It worked for me, so odds are it'll work for you, too!

[user7711325]

It's been off for hours at a time lol no luck.

[Maobi]

You may wanna consider purchasing a new router and set up newer, faster network.