JUMP TO SOLUTION Solved

Original topic:

Customizable ringtones missing feature

(Topic created: 09-26-2023 09:26 AM)
998 Views
Options
Galaxy S22

Samsung did away with personal ringtones?? I've always had certain music assigned to my close contacts. Tell me I'm just tired and not seeing or something!!! It's getting in my darn craw. Anyone else noticed this missing feature?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can certainly understand needing your ringtones to work as they were designed! I found these troubleshooting steps that may help (
http://www.samsung.com/us/support/troubleshooting/TSG01212222/). 

 

If you are still having issues with your ringtones not working after these steps I would suggest having it looked at by a certified technician. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

View solution in context

0 Likes
Reply
5 Replies
ButtaBean_420
Black Hole
Options
Galaxy S22
Open contacts tap 3 dot more menu (bottom right) Screenshot_20230926_123707_Contacts.jpg
Jodiz
Constellation
Options
Galaxy S22
I have the galaxy 23 and I have a separate ringtone for each person who calls
0 Likes
Reply
Jodiz
Constellation
Options
Galaxy S22
I mean galaxy 22
0 Likes
Reply
userLsY1bCWk9X
Constellation
Options
Galaxy S22
My ring tones are NOT working
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can certainly understand needing your ringtones to work as they were designed! I found these troubleshooting steps that may help (
http://www.samsung.com/us/support/troubleshooting/TSG01212222/). 

 

If you are still having issues with your ringtones not working after these steps I would suggest having it looked at by a certified technician. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

0 Likes
Reply